Make escalations visible on the GitHub issue
Send the escalation context to Notis and add useful labels to the referenced issue.
Trigger
Webhook received
Notis starts this workflow when an external tool or custom backend sends an HTTP request.
Action
Add labels to an issue
Adds labels (provided in the request body) to a repository issue; labels that do not already exist are created.
Why this helps
Escalations can be easy to overlook when urgency is recorded in a database but not reflected on the GitHub issue.
- Carry escalation context into GitHub issue labels.
- Make triage status easier to scan.
- Allow the action to create labels that do not already exist.
Setup
Build it in a few focused steps.
- 1Connect ApptiveGrid and GitHub to Notis once in the portal.
- 2Create an automation in Automations, New Automation, and give it a name.
- 3Tell Notis to use the supplied escalation context to choose and add labels to the referenced issue.
- 4Pick a webhook trigger and choose where run reports go.
- 5Test with one real escalation request and issue.
Questions about this workflow
Does GitHub need the label to exist first?
No. Labels that do not already exist are created by the action.
Does the automation decide a priority from hidden history?
It should use the escalation context supplied in the request. Include any priority criteria the automation should follow.
When this happens · Trigger
Do this · Action
Supported Triggers and Actions
Notis builds workflows that link ApptiveGrid to GitHub. A trigger fires from one place; an action lands in another.
ApptiveGrid triggers
GitHub actions
Recurring trigger
Notis starts this workflow on a schedule, such as daily, weekly, or during business hours.
Accept a repository invitation
Accepts a pending repository invitation that has been issued to the authenticated user.
Webhook trigger
Notis starts this workflow when an external tool or custom backend sends an HTTP request.
List repositories starred by the authenticated user
Deprecated: lists repositories starred by the authenticated user, including star creation timestamps; use 'list repositories starred by the authenticated user' instead.
List stargazers
Deprecated: lists users who have starred a repository; use `list stargazers` instead.
Star a repository for the authenticated user
Deprecated: stars a repository for the authenticated user; use `star a repository for the authenticated user` instead.
Add email for auth user
Adds one or more email addresses (which will be initially unverified) to the authenticated user's github account; use this to associate new emails, noting an email verified for another account will error, while an existing email for the current user is accepted.
Add app access restrictions
Replaces github app access restrictions for an existing protected branch; requires a json array of app slugs in the request body, where apps must be installed and have 'contents' write permissions.
Add a repository collaborator
Adds a github user as a repository collaborator, or updates their permission if already a collaborator; `permission` applies to organization-owned repositories (personal ones default to 'push' and ignore this field), and an invitation may be created or permissions updated directly.
Add a repository to an app installation
Adds a repository to a github app installation, granting the app access; requires authenticated user to have admin rights for the repository and access to the installation.
Connect any two apps with Notis in the middle.
ApptiveGrid and GitHub, or any other combination from 1,000+ integrations.
When this happens · Trigger
Do this · Action
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