Review WhatsApp customer media with Appdrag context
Bring relevant customer media into a scheduled review without hunting through every conversation.
Trigger
Recurring schedule
Notis starts this workflow on a schedule, such as daily, weekly, or during business hours.
Action
Get media
Get information about uploaded media including a temporary download url. the download url is valid for 5 minutes and can be used to retrieve the actual media file. this is useful for downloading media that was sent to your whatsapp number.
Why this helps
Important customer media can be difficult to revisit when requests and website work live in separate places.
- Retrieve media details with a temporary download URL
- Pair a media review with supplied Appdrag context
- Make follow-up media easier to locate
Setup
Build it in a few focused steps.
- 1Connect Appdrag and WhatsApp once in the Notis portal.
- 2Create an automation named Customer media review.
- 3Tell Notis to retrieve the specified WhatsApp media and summarize its details with the supplied Appdrag context, then send the summary in WhatsApp.
- 4Choose a recurring schedule and where run reports should go.
- 5Test with one real media item and remember the download URL expires after five minutes.
Questions about this workflow
How long is the download URL valid?
The URL generated by Get media is valid for five minutes.
Can this find media without an identifier?
The workflow needs the relevant media reference from the request or another available source. The listed events do not provide a general media search.
When this happens · Trigger
Do this · Action
Supported Triggers and Actions
Notis builds workflows that link Appdrag to Whatsapp. A trigger fires from one place; an action lands in another.
Appdrag triggers
Whatsapp actions
Recurring trigger
Notis starts this workflow on a schedule, such as daily, weekly, or during business hours.
Create message template
Create a new message template for the whatsapp business account. templates must be approved by whatsapp before they can be used. templates are required for marketing messages and messages sent outside the 24-hour window.
Webhook trigger
Notis starts this workflow when an external tool or custom backend sends an HTTP request.
Delete message template
Delete a message template from the whatsapp business account. this permanently removes the template and it cannot be recovered. only delete templates that are no longer needed.
Get business profile
Get the business profile information for a whatsapp business phone number. this includes business details like description, address, website, and contact info.
Get media
Get information about uploaded media including a temporary download url. the download url is valid for 5 minutes and can be used to retrieve the actual media file. this is useful for downloading media that was sent to your whatsapp number.
Get media info
Get metadata about uploaded media without generating a download url. this is useful for checking file size, type, and hash without downloading the file. use get media if you need the actual download url.
Get message templates
Get all message templates for the whatsapp business account. templates are required for sending messages outside the 24-hour window and for marketing/utility messages.
Get phone number
Get details of a specific phone number associated with a whatsapp business account.
Get phone numbers
Get all phone numbers associated with a whatsapp business account (waba).
Connect any two apps with Notis in the middle.
Appdrag and Whatsapp, or any other combination from 1,000+ integrations.
When this happens · Trigger
Do this · Action
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