Bring Stripe customer context into Appdrag support requests
Give a support request the billing context needed to answer customer questions without opening another search flow.
Trigger
Webhook received
Notis starts this workflow when an external tool or custom backend sends an HTTP request.
Action
Retrieve customer
Retrieves detailed information for an existing stripe customer using their unique customer id.
Why this helps
Support responses slow down when someone must locate the right billing record manually.
- Reduce time spent searching for customer records.
- Help support start with relevant Stripe customer details.
Setup
Build it in a few focused steps.
- 1Connect Appdrag and Stripe once in the Notis portal.
- 2Create an automation in Automations, New Automation, and name it.
- 3Tell Notis to retrieve the Stripe customer identified in each support request and include useful details in its run report.
- 4Choose the webhook trigger and where run reports should go.
- 5Test with one real support request.
Questions about this workflow
What must the support request include?
It should include the Stripe customer ID or another reliable identifier that Notis can use to find the customer.
Does this update the customer record?
No. It retrieves customer details for the workflow's report.
When this happens · Trigger
Do this · Action
Supported Triggers and Actions
Notis builds workflows that link Appdrag to Stripe. A trigger fires from one place; an action lands in another.
Appdrag triggers
Stripe actions
Recurring trigger
Notis starts this workflow on a schedule, such as daily, weekly, or during business hours.
Cancel subscription
Cancels a customer's active stripe subscription at the end of the current billing period, with options to invoice immediately for metered usage and prorate charges for unused time.
Webhook trigger
Notis starts this workflow when an external tool or custom backend sends an HTTP request.
Confirm payment intent
Confirms a stripe paymentintent to finalize a payment; a `return url` is necessary if the payment method requires customer redirection.
Create Customer
Creates a new customer in stripe, required for creating charges or subscriptions; an email is highly recommended for customer communications.
Create an invoice
Creates a new draft stripe invoice for a customer; use to revise an existing invoice, bill for a specific subscription (which must belong to the customer), or apply detailed customizations.
Create payment intent
Creates a stripe paymentintent to initiate and process a customer's payment; using `application fee amount` for a connected account requires the `stripe-account` header.
Create a price
Creates a new stripe price for a product, defining its charges (one-time or recurring) and billing scheme; requires either an existing `product` id or `product data`.
Create product
Creates a new product in stripe, encoding the request as `application/x-www-form-urlencoded` by flattening nested structures.
Create Refund
Creates a full or partial refund in stripe, targeting either a specific charge id or a payment intent id.
Connect any two apps with Notis in the middle.
Appdrag and Stripe, or any other combination from 1,000+ integrations.
When this happens · Trigger
Do this · Action
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