Skip to content
Notis

Retrieve refund details from an Apilio case reference

A refund ID in the case context is enough for Notis to retrieve its Stripe details and return a concise status summary.

Trigger

Webhook received

Notis starts this workflow when an external tool or custom backend sends an HTTP request.

Action

Retrieve a refund

Retrieves details for an existing stripe refund using its unique `refund id`.

Why this helps

Finding the exact refund record can interrupt a support case and add avoidable manual lookup.

  • Retrieve details for a specific refund ID.
  • Keep case context attached to the Stripe lookup.
  • Prepare a concise summary for the next support response.

Setup

Build it in a few focused steps.

  • 1Connect Apilio and Stripe once in the Notis portal.
  • 2Create an automation in Automations, New Automation, and name it.
  • 3Tell Notis to retrieve the refund ID supplied with the Apilio case context and summarize the result.
  • 4Choose the webhook trigger and select where run reports should go.
  • 5Test with one real refund ID.

Questions about this workflow

Can this find a refund without its ID?

This action retrieves a refund by its unique refund ID. Use a refund list search workflow if you need to find a matching refund first.

Does this alter the refund?

No. It retrieves refund details only.

When this happens · Trigger

Do this · Action

Supported Triggers and Actions

Notis builds workflows that link Apilio to Stripe. A trigger fires from one place; an action lands in another.

Apilio triggers

Stripe actions

Recurring trigger

Notis starts this workflow on a schedule, such as daily, weekly, or during business hours.

TriggerScheduled

Cancel subscription

Cancels a customer's active stripe subscription at the end of the current billing period, with options to invoice immediately for metered usage and prorate charges for unused time.

ActionInstant

Webhook trigger

Notis starts this workflow when an external tool or custom backend sends an HTTP request.

TriggerInstant

Confirm payment intent

Confirms a stripe paymentintent to finalize a payment; a `return url` is necessary if the payment method requires customer redirection.

ActionInstant

Create Customer

Creates a new customer in stripe, required for creating charges or subscriptions; an email is highly recommended for customer communications.

ActionInstant

Create an invoice

Creates a new draft stripe invoice for a customer; use to revise an existing invoice, bill for a specific subscription (which must belong to the customer), or apply detailed customizations.

ActionInstant

Create payment intent

Creates a stripe paymentintent to initiate and process a customer's payment; using `application fee amount` for a connected account requires the `stripe-account` header.

ActionInstant

Create a price

Creates a new stripe price for a product, defining its charges (one-time or recurring) and billing scheme; requires either an existing `product` id or `product data`.

ActionInstant

Create product

Creates a new product in stripe, encoding the request as `application/x-www-form-urlencoded` by flattening nested structures.

ActionInstant

Create Refund

Creates a full or partial refund in stripe, targeting either a specific charge id or a payment intent id.

ActionInstant

Connect any two apps with Notis in the middle.

Apilio and Stripe, or any other combination from 1,000+ integrations.

When this happens · Trigger

Do this · Action

Save your first hour today.

7-day trial of any paid plan, with 20$ of usage included.
No card. Works with personal or business Stripe.