Check refund history before responding to an Apilio support request
Give Notis the payment or customer context from a request and quickly see whether Stripe already has a related refund.
Trigger
Webhook received
Notis starts this workflow when an external tool or custom backend sends an HTTP request.
Action
List Refunds
Lists stripe refunds, sorted by creation date descending (newest first), with optional filtering by charge or payment intent and pagination support.
Why this helps
A second refund or an unnecessary customer follow-up can happen when prior refund history is hard to find.
- Check for existing refund records before responding.
- Reduce duplicate investigation during support handoffs.
- Summarize matching refund history for the next action.
Setup
Build it in a few focused steps.
- 1Connect Apilio and Stripe once in the Notis portal.
- 2Create an automation in Automations, New Automation, and name it.
- 3Tell Notis to use the supplied charge or payment intent context to list related refunds and summarize the results.
- 4Choose the webhook trigger and select where run reports should go.
- 5Test with one real support case.
Questions about this workflow
What information makes the refund search useful?
Provide a charge ID or payment intent ID when available, along with relevant Apilio support context.
Will this issue a refund?
No. This workflow only lists refund records.
When this happens · Trigger
Do this · Action
Supported Triggers and Actions
Notis builds workflows that link Apilio to Stripe. A trigger fires from one place; an action lands in another.
Apilio triggers
Stripe actions
Recurring trigger
Notis starts this workflow on a schedule, such as daily, weekly, or during business hours.
Cancel subscription
Cancels a customer's active stripe subscription at the end of the current billing period, with options to invoice immediately for metered usage and prorate charges for unused time.
Webhook trigger
Notis starts this workflow when an external tool or custom backend sends an HTTP request.
Confirm payment intent
Confirms a stripe paymentintent to finalize a payment; a `return url` is necessary if the payment method requires customer redirection.
Create Customer
Creates a new customer in stripe, required for creating charges or subscriptions; an email is highly recommended for customer communications.
Create an invoice
Creates a new draft stripe invoice for a customer; use to revise an existing invoice, bill for a specific subscription (which must belong to the customer), or apply detailed customizations.
Create payment intent
Creates a stripe paymentintent to initiate and process a customer's payment; using `application fee amount` for a connected account requires the `stripe-account` header.
Create a price
Creates a new stripe price for a product, defining its charges (one-time or recurring) and billing scheme; requires either an existing `product` id or `product data`.
Create product
Creates a new product in stripe, encoding the request as `application/x-www-form-urlencoded` by flattening nested structures.
Create Refund
Creates a full or partial refund in stripe, targeting either a specific charge id or a payment intent id.
Connect any two apps with Notis in the middle.
Apilio and Stripe, or any other combination from 1,000+ integrations.
When this happens · Trigger
Do this · Action
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