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Notis

Get charge details from an Apilio-related case

Bring the exact Stripe charge into the support context as soon as an Apilio case arrives.

Trigger

Webhook received

Notis starts this workflow when an external tool or custom backend sends an HTTP request.

Action

Retrieve Charge Details

Retrieves full details for an existing stripe charge using its unique id.

Why this helps

Support work slows down when charge details must be searched manually from partial case notes.

  • Retrieve full details for a specific Stripe charge.
  • Keep charge context together with the Apilio case.
  • Summarize information for a faster support handoff.

Setup

Build it in a few focused steps.

  • 1Connect Apilio and Stripe once in the Notis portal.
  • 2Create an automation in Automations, New Automation, and name it.
  • 3Tell Notis to retrieve the charge ID supplied with the Apilio case and summarize the useful details.
  • 4Choose the webhook trigger and select where run reports should go.
  • 5Test with one real charge ID.

Questions about this workflow

What must I provide?

Provide the unique Stripe charge ID with the Apilio case or signal context.

Can the workflow refund the charge?

No. It retrieves charge details only.

When this happens · Trigger

Do this · Action

Supported Triggers and Actions

Notis builds workflows that link Apilio to Stripe. A trigger fires from one place; an action lands in another.

Apilio triggers

Stripe actions

Recurring trigger

Notis starts this workflow on a schedule, such as daily, weekly, or during business hours.

TriggerScheduled

Cancel subscription

Cancels a customer's active stripe subscription at the end of the current billing period, with options to invoice immediately for metered usage and prorate charges for unused time.

ActionInstant

Webhook trigger

Notis starts this workflow when an external tool or custom backend sends an HTTP request.

TriggerInstant

Confirm payment intent

Confirms a stripe paymentintent to finalize a payment; a `return url` is necessary if the payment method requires customer redirection.

ActionInstant

Create Customer

Creates a new customer in stripe, required for creating charges or subscriptions; an email is highly recommended for customer communications.

ActionInstant

Create an invoice

Creates a new draft stripe invoice for a customer; use to revise an existing invoice, bill for a specific subscription (which must belong to the customer), or apply detailed customizations.

ActionInstant

Create payment intent

Creates a stripe paymentintent to initiate and process a customer's payment; using `application fee amount` for a connected account requires the `stripe-account` header.

ActionInstant

Create a price

Creates a new stripe price for a product, defining its charges (one-time or recurring) and billing scheme; requires either an existing `product` id or `product data`.

ActionInstant

Create product

Creates a new product in stripe, encoding the request as `application/x-www-form-urlencoded` by flattening nested structures.

ActionInstant

Create Refund

Creates a full or partial refund in stripe, targeting either a specific charge id or a payment intent id.

ActionInstant

Connect any two apps with Notis in the middle.

Apilio and Stripe, or any other combination from 1,000+ integrations.

When this happens · Trigger

Do this · Action

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