Link related Jira issues from an Apilio incident
Make the relationship between an operational signal and its tracked work visible directly in Jira.
Trigger
Webhook received
Notis starts this workflow when an external tool or custom backend sends an HTTP request.
Action
Link Issues
Links two jira issues using a specified link type with optional comment.
Why this helps
Related incidents and implementation work become harder to follow when their tickets are disconnected.
- Make incident relationships easier to trace
- Keep investigation and remediation work connected
- Reduce manual navigation between related tickets
Setup
Build it in a few focused steps.
- 1Connect Apilio and Jira once in the Notis portal.
- 2Create an automation in Automations, New Automation, or tell Notis from any channel.
- 3In one instruction, ask Notis to link the two Jira issues identified in the Apilio request and explain the relationship in a comment if useful.
- 4Pick the webhook trigger and choose where run reports should go.
- 5Test with two real related issues and confirm the link type is appropriate.
Questions about this workflow
How are the two Jira issues selected?
Include both issue keys or other unambiguous identifiers in the webhook request or instruction.
Can the workflow choose any link type?
The action requires a configured Jira link type. Specify the intended relationship and use a link type available in your Jira instance.
When this happens · Trigger
Do this · Action
Supported Triggers and Actions
Notis builds workflows that link Apilio to Jira. A trigger fires from one place; an action lands in another.
Apilio triggers
Jira actions
Recurring trigger
Notis starts this workflow on a schedule, such as daily, weekly, or during business hours.
Add Attachment
Uploads and attaches a file to a jira issue.
Webhook trigger
Notis starts this workflow when an external tool or custom backend sends an HTTP request.
Add Comment
Adds a comment using atlassian document format (adf) for rich text to an existing jira issue.
Add Watcher to Issue
Adds a user to an issue's watcher list by account id.
Assign Issue
Assigns a jira issue to a user, default assignee, or unassigns; supports email/name lookup.
Bulk Create Issues
Creates multiple jira issues (up to 50 per call) with full feature support including markdown, assignee resolution, and priority handling.
Create Issue
Creates a new jira issue (e.g., bug, task, story) in a specified project.
Link Issues
Links two jira issues using a specified link type with optional comment.
Create Project
Creates a new jira project with required lead, template, and type configuration.
Connect any two apps with Notis in the middle.
Apilio and Jira, or any other combination from 1,000+ integrations.
When this happens · Trigger
Do this · Action
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