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Prepare maintenance follow-up from a device alert

Capture the alert and relevant maintenance details in a draft before they slip off your radar.

Trigger

Webhook received

Notis starts this workflow when an external tool or custom backend sends an HTTP request.

Action

Create email draft

Creates a gmail email draft, supporting to/cc/bcc, subject, plain/html body (ensure `is html=true` for html), attachments, and threading.

Why this helps

Maintenance follow-up often gets postponed when the alert and the email task happen in different places.

  • Keep maintenance follow-up tied to the alert
  • Start from the event details while they are fresh
  • Review before sending to a vendor or teammate

Setup

Build it in a few focused steps.

  • 1Connect Apilio and Gmail once in the Notis portal.
  • 2Create an automation named Device maintenance email draft.
  • 3Tell Notis to draft a maintenance email from the alert details and leave it unsent for review.
  • 4Pick the webhook trigger and choose where run reports go.
  • 5Test with one real alert and check the draft for accuracy.

Questions about this workflow

Does this schedule or book maintenance?

No. It prepares a Gmail draft based on the event context.

Can it include a recipient?

Yes, if the intended recipient is provided in the event context or instruction. Review the draft before sending.

When this happens · Trigger

Do this · Action

Supported Triggers and Actions

Notis builds workflows that link Apilio to Gmail. A trigger fires from one place; an action lands in another.

Apilio triggers

Gmail actions

Recurring trigger

Notis starts this workflow on a schedule, such as daily, weekly, or during business hours.

TriggerScheduled

Modify email labels

Adds and/or removes specified gmail labels for a message; ensure `message id` and all `label ids` are valid (use 'listlabels' for custom label ids).

ActionInstant

Webhook trigger

Notis starts this workflow when an external tool or custom backend sends an HTTP request.

TriggerInstant

Create email draft

Creates a gmail email draft, supporting to/cc/bcc, subject, plain/html body (ensure `is html=true` for html), attachments, and threading.

ActionInstant

Create label

Creates a new label with a unique name in the specified user's gmail account.

ActionInstant

Delete Draft

Permanently deletes a specific gmail draft using its id; ensure the draft exists and the user has necessary permissions for the given `user id`.

ActionInstant

Delete message

Permanently deletes a specific email message by its id from a gmail mailbox; for `user id`, use 'me' for the authenticated user or an email address to which the authenticated user has delegated access.

ActionInstant

Fetch emails

Fetches a list of email messages from a gmail account, supporting filtering, pagination, and optional full content retrieval.

ActionInstant

Fetch message by message ID

Fetches a specific email message by its id, provided the `message id` exists and is accessible to the authenticated `user id`.

ActionInstant

Fetch Message by Thread ID

Retrieves messages from a gmail thread using its `thread id`, where the thread must be accessible by the specified `user id`.

ActionInstant

Connect any two apps with Notis in the middle.

Apilio and Gmail, or any other combination from 1,000+ integrations.

When this happens · Trigger

Do this · Action

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