Find the themes in collected customer feedback
Bring feedback excerpts together into a short brief that makes recurring questions and friction easier to spot.
Trigger
Webhook received
Notis starts this workflow when an external tool or custom backend sends an HTTP request.
Action
Create email draft
Creates a gmail email draft, supporting to/cc/bcc, subject, plain/html body (ensure `is html=true` for html), attachments, and threading.
Why this helps
Feedback gathered from public pages can be noisy and time-consuming to group, making useful product signals harder to notice.
- Group supplied feedback into useful themes.
- Keep representative excerpts available for context.
- Create a draft your team can review and discuss.
Setup
Build it in a few focused steps.
- 1Connect Apify and Gmail once in the Notis portal.
- 2Create an automation in Automations, New Automation, and give it a name.
- 3Tell Notis to group supplied feedback excerpts into themes, retain representative evidence, and create a Gmail draft.
- 4Choose the webhook trigger and select where run reports should go.
- 5Test with one real feedback collection and check that the themes match the excerpts.
Questions about this workflow
Can this show how common each theme is?
Only when the supplied results include enough data to count occurrences. Include the relevant excerpts or counts, and ask Notis to state the basis.
Does it access private customer messages?
No. This workflow operates on the Apify results you supply and creates a Gmail draft.
When this happens · Trigger
Do this · Action
Supported Triggers and Actions
Notis builds workflows that link Apify to Gmail. A trigger fires from one place; an action lands in another.
Apify triggers
Gmail actions
Recurring trigger
Notis starts this workflow on a schedule, such as daily, weekly, or during business hours.
Modify email labels
Adds and/or removes specified gmail labels for a message; ensure `message id` and all `label ids` are valid (use 'listlabels' for custom label ids).
Webhook trigger
Notis starts this workflow when an external tool or custom backend sends an HTTP request.
Create email draft
Creates a gmail email draft, supporting to/cc/bcc, subject, plain/html body (ensure `is html=true` for html), attachments, and threading.
Create label
Creates a new label with a unique name in the specified user's gmail account.
Delete Draft
Permanently deletes a specific gmail draft using its id; ensure the draft exists and the user has necessary permissions for the given `user id`.
Delete message
Permanently deletes a specific email message by its id from a gmail mailbox; for `user id`, use 'me' for the authenticated user or an email address to which the authenticated user has delegated access.
Fetch emails
Fetches a list of email messages from a gmail account, supporting filtering, pagination, and optional full content retrieval.
Fetch message by message ID
Fetches a specific email message by its id, provided the `message id` exists and is accessible to the authenticated `user id`.
Fetch Message by Thread ID
Retrieves messages from a gmail thread using its `thread id`, where the thread must be accessible by the specified `user id`.
Connect any two apps with Notis in the middle.
Apify and Gmail, or any other combination from 1,000+ integrations.
When this happens · Trigger
Do this · Action
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