Send the hotel location to arriving guests
Help guests find the property with a location message right in WhatsApp.
Trigger
Webhook received
Notis starts this workflow when an external tool or custom backend sends an HTTP request.
Action
Send location
Send a location message to a whatsapp number. note: the location will be shared with the recipient only if they have texted first.
Why this helps
Guests who cannot quickly find the hotel location may need to pause and ask for directions.
- Make the property easier to locate
- Reduce manual replies with address details
- Keep an arrival aid in the guest's chat
Setup
Build it in a few focused steps.
- 1Connect Apaleo and WhatsApp once in the Notis portal.
- 2Create an automation in Automations, New Automation, and give it a name.
- 3In one instruction, tell Notis to send the property's location to the guest named in the webhook request.
- 4Pick the notis_webhook trigger and choose where run reports should go.
- 5Test with one real guest example and verify the location is correct.
Questions about this workflow
Where does the location come from?
Provide the correct hotel location in the webhook request or otherwise make it available to Notis. Do not assume it can infer property coordinates.
Can this be sent to a guest who has not messaged us?
The action description says a location is shared only if the recipient has texted first.
Does Apaleo start this workflow directly?
No Apaleo trigger event is listed. A Notis webhook starts it when an HTTP request arrives.
When this happens · Trigger
Do this · Action
Supported Triggers and Actions
Notis builds workflows that link Apaleo to Whatsapp. A trigger fires from one place; an action lands in another.
Apaleo triggers
Whatsapp actions
Recurring trigger
Notis starts this workflow on a schedule, such as daily, weekly, or during business hours.
Create message template
Create a new message template for the whatsapp business account. templates must be approved by whatsapp before they can be used. templates are required for marketing messages and messages sent outside the 24-hour window.
Webhook trigger
Notis starts this workflow when an external tool or custom backend sends an HTTP request.
Delete message template
Delete a message template from the whatsapp business account. this permanently removes the template and it cannot be recovered. only delete templates that are no longer needed.
Get business profile
Get the business profile information for a whatsapp business phone number. this includes business details like description, address, website, and contact info.
Get media
Get information about uploaded media including a temporary download url. the download url is valid for 5 minutes and can be used to retrieve the actual media file. this is useful for downloading media that was sent to your whatsapp number.
Get media info
Get metadata about uploaded media without generating a download url. this is useful for checking file size, type, and hash without downloading the file. use get media if you need the actual download url.
Get message templates
Get all message templates for the whatsapp business account. templates are required for sending messages outside the 24-hour window and for marketing/utility messages.
Get phone number
Get details of a specific phone number associated with a whatsapp business account.
Get phone numbers
Get all phone numbers associated with a whatsapp business account (waba).
Connect any two apps with Notis in the middle.
Apaleo and Whatsapp, or any other combination from 1,000+ integrations.
When this happens · Trigger
Do this · Action
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