Keep guest requests from slipping past follow-up
Make unanswered guest requests visible with one short scheduled nudge.
Trigger
Recurring schedule
Notis starts this workflow on a schedule, such as daily, weekly, or during business hours.
Action
Send message
Send a text message to a whatsapp number. note: the message will reflect on the recipient's phone number only if they have texted first.
Why this helps
Guest requests can disappear beneath new messages when follow-up depends on remembering each open item.
- Create a repeatable review point
- Make pending guest requests easier to notice
- Reduce manual chasing across a busy day
Setup
Build it in a few focused steps.
- 1Connect Apaleo and WhatsApp once in the Notis portal.
- 2Create an automation in Automations, New Automation, and give it a name.
- 3In one instruction, tell Notis to review the request status information you supply and message the guest for items still awaiting follow-up.
- 4Pick the notis_cron trigger, set the schedule, and choose where run reports should go.
- 5Test with one real pending request and ensure the recipient has messaged the business first.
Questions about this workflow
Can Notis know which requests are unanswered?
Only if the supplied data includes request status or another clear indication. That history is not specified in the Apaleo context.
Will it send a nudge repeatedly every day?
That depends on the supplied status or history. Provide information that distinguishes already-followed-up items if you need to prevent repeats.
Does the action capture the guest response?
No reply-capture action is listed here. This workflow sends a follow-up message.
When this happens · Trigger
Do this · Action
Supported Triggers and Actions
Notis builds workflows that link Apaleo to Whatsapp. A trigger fires from one place; an action lands in another.
Apaleo triggers
Whatsapp actions
Recurring trigger
Notis starts this workflow on a schedule, such as daily, weekly, or during business hours.
Create message template
Create a new message template for the whatsapp business account. templates must be approved by whatsapp before they can be used. templates are required for marketing messages and messages sent outside the 24-hour window.
Webhook trigger
Notis starts this workflow when an external tool or custom backend sends an HTTP request.
Delete message template
Delete a message template from the whatsapp business account. this permanently removes the template and it cannot be recovered. only delete templates that are no longer needed.
Get business profile
Get the business profile information for a whatsapp business phone number. this includes business details like description, address, website, and contact info.
Get media
Get information about uploaded media including a temporary download url. the download url is valid for 5 minutes and can be used to retrieve the actual media file. this is useful for downloading media that was sent to your whatsapp number.
Get media info
Get metadata about uploaded media without generating a download url. this is useful for checking file size, type, and hash without downloading the file. use get media if you need the actual download url.
Get message templates
Get all message templates for the whatsapp business account. templates are required for sending messages outside the 24-hour window and for marketing/utility messages.
Get phone number
Get details of a specific phone number associated with a whatsapp business account.
Get phone numbers
Get all phone numbers associated with a whatsapp business account (waba).
Connect any two apps with Notis in the middle.
Apaleo and Whatsapp, or any other combination from 1,000+ integrations.
When this happens · Trigger
Do this · Action
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