Retrieve Stripe customer details for hotel billing cases
Bring the customer record into the billing conversation without another manual dashboard lookup.
Trigger
Webhook received
Notis starts this workflow when an external tool or custom backend sends an HTTP request.
Action
Retrieve customer
Retrieves detailed information for an existing stripe customer using their unique customer id.
Why this helps
Finding current customer details interrupts billing support and adds another system to check.
- Speeds up customer record lookup for a billing case.
- Keeps relevant customer context close to the incoming request.
- Avoids manual navigation through Stripe.
Setup
Build it in a few focused steps.
- 1Connect Apaleo and Stripe once in the Notis portal.
- 2Create an automation in Automations, New Automation, and give it a clear name.
- 3Tell Notis to retrieve the Stripe customer identified in the incoming billing case and summarize the details relevant to that case.
- 4Pick the webhook trigger and choose where run reports should go.
- 5Test with one real case and confirm the retrieved Stripe record matches the customer.
Questions about this workflow
What information is needed to retrieve a customer?
The action requires the unique Stripe customer id.
Can this find a customer by email instead?
This retrieve action uses the customer id. Use the list or search customer actions when lookup by a supported filter is needed.
Does this update the customer?
No. It retrieves customer details for review.
When this happens · Trigger
Do this · Action
Supported Triggers and Actions
Notis builds workflows that link Apaleo to Stripe. A trigger fires from one place; an action lands in another.
Apaleo triggers
Stripe actions
Recurring trigger
Notis starts this workflow on a schedule, such as daily, weekly, or during business hours.
Cancel subscription
Cancels a customer's active stripe subscription at the end of the current billing period, with options to invoice immediately for metered usage and prorate charges for unused time.
Webhook trigger
Notis starts this workflow when an external tool or custom backend sends an HTTP request.
Confirm payment intent
Confirms a stripe paymentintent to finalize a payment; a `return url` is necessary if the payment method requires customer redirection.
Create Customer
Creates a new customer in stripe, required for creating charges or subscriptions; an email is highly recommended for customer communications.
Create an invoice
Creates a new draft stripe invoice for a customer; use to revise an existing invoice, bill for a specific subscription (which must belong to the customer), or apply detailed customizations.
Create payment intent
Creates a stripe paymentintent to initiate and process a customer's payment; using `application fee amount` for a connected account requires the `stripe-account` header.
Create a price
Creates a new stripe price for a product, defining its charges (one-time or recurring) and billing scheme; requires either an existing `product` id or `product data`.
Create product
Creates a new product in stripe, encoding the request as `application/x-www-form-urlencoded` by flattening nested structures.
Create Refund
Creates a full or partial refund in stripe, targeting either a specific charge id or a payment intent id.
Connect any two apps with Notis in the middle.
Apaleo and Stripe, or any other combination from 1,000+ integrations.
When this happens · Trigger
Do this · Action
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