Create Stripe refunds from approved Apaleo guest requests
Turn an approved refund decision into a Stripe refund without retyping its payment reference.
Trigger
Webhook received
Notis starts this workflow when an external tool or custom backend sends an HTTP request.
Action
Create Refund
Creates a full or partial refund in stripe, targeting either a specific charge id or a payment intent id.
Why this helps
Refund follow-through takes extra time when hotel teams must locate references and repeat approved decisions manually.
- Moves an approved refund into Stripe with less re-entry.
- Supports full or partial refund requests.
- Keeps the original guest request context available in run reports.
Setup
Build it in a few focused steps.
- 1Connect Apaleo and Stripe once in the Notis portal.
- 2Create an automation in Automations, New Automation, and give it a clear name.
- 3Tell Notis to create a Stripe refund only for an approved request that includes a valid charge id or payment intent id and the intended refund amount if partial.
- 4Pick the webhook trigger and choose where run reports should go.
- 5Test with one real approved refund example and verify the refund details in Stripe.
Questions about this workflow
Can this refund without a payment reference?
No. Stripe requires either a specific charge id or a payment intent id for the refund action.
Can it create a partial refund?
Yes. The action supports full or partial refunds. Include the intended amount when requesting a partial refund.
Does the webhook itself approve the refund?
No. The request should represent an already approved decision. Include approval context in the request so Notis can apply the instruction.
When this happens · Trigger
Do this · Action
Supported Triggers and Actions
Notis builds workflows that link Apaleo to Stripe. A trigger fires from one place; an action lands in another.
Apaleo triggers
Stripe actions
Recurring trigger
Notis starts this workflow on a schedule, such as daily, weekly, or during business hours.
Cancel subscription
Cancels a customer's active stripe subscription at the end of the current billing period, with options to invoice immediately for metered usage and prorate charges for unused time.
Webhook trigger
Notis starts this workflow when an external tool or custom backend sends an HTTP request.
Confirm payment intent
Confirms a stripe paymentintent to finalize a payment; a `return url` is necessary if the payment method requires customer redirection.
Create Customer
Creates a new customer in stripe, required for creating charges or subscriptions; an email is highly recommended for customer communications.
Create an invoice
Creates a new draft stripe invoice for a customer; use to revise an existing invoice, bill for a specific subscription (which must belong to the customer), or apply detailed customizations.
Create payment intent
Creates a stripe paymentintent to initiate and process a customer's payment; using `application fee amount` for a connected account requires the `stripe-account` header.
Create a price
Creates a new stripe price for a product, defining its charges (one-time or recurring) and billing scheme; requires either an existing `product` id or `product data`.
Create product
Creates a new product in stripe, encoding the request as `application/x-www-form-urlencoded` by flattening nested structures.
Create Refund
Creates a full or partial refund in stripe, targeting either a specific charge id or a payment intent id.
Connect any two apps with Notis in the middle.
Apaleo and Stripe, or any other combination from 1,000+ integrations.
When this happens · Trigger
Do this · Action
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