Retrieve Stripe charge details for hotel billing questions
Get the charge record into the billing investigation without searching for it by hand.
Trigger
Webhook received
Notis starts this workflow when an external tool or custom backend sends an HTTP request.
Action
Retrieve Charge Details
Retrieves full details for an existing stripe charge using its unique id.
Why this helps
Billing questions take longer when staff must locate the right payment record before they can investigate.
- Shortens the path from billing question to charge details.
- Uses the unique charge id to retrieve a specific record.
- Provides a focused result for investigation.
Setup
Build it in a few focused steps.
- 1Connect Apaleo and Stripe once in the Notis portal.
- 2Create an automation in Automations, New Automation, and give it a clear name.
- 3Tell Notis to retrieve full Stripe charge details using the charge id included in the incoming billing question.
- 4Pick the webhook trigger and choose where run reports should go.
- 5Test with one real charge id and confirm the returned charge matches the case.
Questions about this workflow
What does the request need to contain?
It must include the unique Stripe charge id.
Can this find a charge from a guest name?
No. This retrieve action uses a charge id. Use a supported charge list filter or provide the id from another source.
Does retrieving charge details change the payment?
No. It is a read-only lookup.
When this happens · Trigger
Do this · Action
Supported Triggers and Actions
Notis builds workflows that link Apaleo to Stripe. A trigger fires from one place; an action lands in another.
Apaleo triggers
Stripe actions
Recurring trigger
Notis starts this workflow on a schedule, such as daily, weekly, or during business hours.
Cancel subscription
Cancels a customer's active stripe subscription at the end of the current billing period, with options to invoice immediately for metered usage and prorate charges for unused time.
Webhook trigger
Notis starts this workflow when an external tool or custom backend sends an HTTP request.
Confirm payment intent
Confirms a stripe paymentintent to finalize a payment; a `return url` is necessary if the payment method requires customer redirection.
Create Customer
Creates a new customer in stripe, required for creating charges or subscriptions; an email is highly recommended for customer communications.
Create an invoice
Creates a new draft stripe invoice for a customer; use to revise an existing invoice, bill for a specific subscription (which must belong to the customer), or apply detailed customizations.
Create payment intent
Creates a stripe paymentintent to initiate and process a customer's payment; using `application fee amount` for a connected account requires the `stripe-account` header.
Create a price
Creates a new stripe price for a product, defining its charges (one-time or recurring) and billing scheme; requires either an existing `product` id or `product data`.
Create product
Creates a new product in stripe, encoding the request as `application/x-www-form-urlencoded` by flattening nested structures.
Create Refund
Creates a full or partial refund in stripe, targeting either a specific charge id or a payment intent id.
Connect any two apps with Notis in the middle.
Apaleo and Stripe, or any other combination from 1,000+ integrations.
When this happens · Trigger
Do this · Action
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