Keep cancellation follow-up visible
Give staff a timely cancellation summary and the next step your team wants them to consider.
Trigger
Webhook received
Notis starts this workflow when an external tool or custom backend sends an HTTP request.
Action
Post message to channel
Deprecated: posts a message to a slack channel, direct message, or private channel. use `send message` instead.
Why this helps
Cancellation updates can be overlooked when they reach staff who are busy coordinating other guest work.
- Summarize cancellation context delivered to the webhook.
- Include follow-up guidance such as a review check you define.
- Help the team keep reservation changes visible.
Setup
Build it in a few focused steps.
- 1Connect Apaleo and Slack once in the Notis portal.
- 2Create an automation in Automations, New Automation, or describe it to Notis from any channel.
- 3In one instruction, ask Notis to identify the cancellation information in the webhook and post a Slack notice with your requested follow-up.
- 4Choose the webhook trigger and select where run reports should go.
- 5Test with one real cancellation webhook and review the Slack update.
Questions about this workflow
Can this update inventory or reopen the reservation?
No. The workflow posts a Slack message. It does not change reservation data in Apaleo.
Can it include cancellation reason?
Only if the webhook includes the reason or Notis can access it through the connected Apaleo access.
When this happens · Trigger
Do this · Action
Supported Triggers and Actions
Notis builds workflows that link Apaleo to Slack. A trigger fires from one place; an action lands in another.
Apaleo triggers
Slack actions
Recurring trigger
Notis starts this workflow on a schedule, such as daily, weekly, or during business hours.
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Deprecated: turns on do not disturb mode for the current user, or changes its duration. use `set dnd duration` instead.
Webhook trigger
Notis starts this workflow when an external tool or custom backend sends an HTTP request.
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Adds a specified emoji reaction to an existing message in a slack channel, identified by its timestamp; does not remove or retrieve reactions.
Connect any two apps with Notis in the middle.
Apaleo and Slack, or any other combination from 1,000+ integrations.
When this happens · Trigger
Do this · Action
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