Acknowledge guest request handoffs with a reaction
Add a lightweight visual acknowledgment to a related Slack message when a guest request reaches your Notis webhook.
Trigger
Webhook received
Notis starts this workflow when an external tool or custom backend sends an HTTP request.
Action
Add reaction to message
Adds a specified emoji reaction to an existing message in a slack channel, identified by its timestamp; does not remove or retrieve reactions.
Why this helps
A handoff may be hard to spot when staff cannot tell which Slack note connects to a new guest request.
- Mark a related Slack message with a clear reaction.
- Use webhook information to decide when the acknowledgment is appropriate.
- Make request handoffs easier to scan in an active conversation.
Setup
Build it in a few focused steps.
- 1Connect Apaleo and Slack once in the Notis portal.
- 2Create an automation in Automations, New Automation, or describe it to Notis from any channel.
- 3In one instruction, define the guest request condition, the Slack message to react to, and the emoji to use.
- 4Choose the webhook trigger and select where run reports should go.
- 5Test with one real webhook and a known Slack message.
Questions about this workflow
Can the workflow find the Slack message automatically?
Only if the message can be identified from information available to Notis. Provide the channel and message reference or a clear lookup instruction supported by your connected data.
Does the reaction create a message or reply?
No. It adds a reaction to an existing Slack message and does not send a new message.
When this happens · Trigger
Do this · Action
Supported Triggers and Actions
Notis builds workflows that link Apaleo to Slack. A trigger fires from one place; an action lands in another.
Apaleo triggers
Slack actions
Recurring trigger
Notis starts this workflow on a schedule, such as daily, weekly, or during business hours.
Set snooze duration
Deprecated: turns on do not disturb mode for the current user, or changes its duration. use `set dnd duration` instead.
Webhook trigger
Notis starts this workflow when an external tool or custom backend sends an HTTP request.
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Deprecated: adds a custom emoji to a slack workspace given a unique name and an image url. use `add emoji` instead.
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Add call participants
Registers new participants added to a slack call.
Add emoji
Adds a custom emoji to a slack workspace given a unique name and an image url; subject to workspace emoji limits.
Add reaction to message
Adds a specified emoji reaction to an existing message in a slack channel, identified by its timestamp; does not remove or retrieve reactions.
Connect any two apps with Notis in the middle.
Apaleo and Slack, or any other combination from 1,000+ integrations.
When this happens · Trigger
Do this · Action
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