Give billing exceptions a clear owner and next step
Spot billing details that need a human look and give the follow-up a home in Jira.
Trigger
Recurring schedule
Notis starts this workflow on a schedule, such as daily, weekly, or during business hours.
Action
Create Issue
Creates a new jira issue (e.g., bug, task, story) in a specified project.
Why this helps
Billing questions can stay buried in reservation records when the people who can resolve them are working elsewhere.
- Bring billing questions into the team's existing work queue.
- Capture context from the reservation for quicker investigation.
- Avoid relying on memory to revisit an unresolved charge.
Setup
Build it in a few focused steps.
- 1Connect Apaleo and Jira once in the Notis portal.
- 2Create an automation in Automations, New Automation, and name it for billing review.
- 3In one instruction, ask Notis to review Apaleo guest billing records for exceptions you define and create Jira issues for those needing investigation.
- 4Pick a recurring schedule trigger and choose where run reports should go.
- 5Test with one real billing example and check the resulting issue.
Questions about this workflow
Can the automation decide what is an exception?
State your team's criteria in the instruction. Notis can review returned Apaleo data, so include any business rules or thresholds that are not stored there.
Does it change guest charges?
This workflow creates a Jira follow-up issue. It does not update Apaleo billing.
When this happens · Trigger
Do this · Action
Supported Triggers and Actions
Notis builds workflows that link Apaleo to Jira. A trigger fires from one place; an action lands in another.
Apaleo triggers
Jira actions
Recurring trigger
Notis starts this workflow on a schedule, such as daily, weekly, or during business hours.
Add Attachment
Uploads and attaches a file to a jira issue.
Webhook trigger
Notis starts this workflow when an external tool or custom backend sends an HTTP request.
Add Comment
Adds a comment using atlassian document format (adf) for rich text to an existing jira issue.
Add Watcher to Issue
Adds a user to an issue's watcher list by account id.
Assign Issue
Assigns a jira issue to a user, default assignee, or unassigns; supports email/name lookup.
Bulk Create Issues
Creates multiple jira issues (up to 50 per call) with full feature support including markdown, assignee resolution, and priority handling.
Create Issue
Creates a new jira issue (e.g., bug, task, story) in a specified project.
Link Issues
Links two jira issues using a specified link type with optional comment.
Create Project
Creates a new jira project with required lead, template, and type configuration.
Connect any two apps with Notis in the middle.
Apaleo and Jira, or any other combination from 1,000+ integrations.
When this happens · Trigger
Do this · Action
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