Make outstanding guest communication visible
Give staff a clear reminder when an important guest message still needs attention.
Trigger
Recurring schedule
Notis starts this workflow on a schedule, such as daily, weekly, or during business hours.
Action
Create Issue
Creates a new jira issue (e.g., bug, task, story) in a specified project.
Why this helps
Expected guest messages can be missed when staff rely on memory or switch between reservation and task views.
- Track communication follow-ups in the team's work queue.
- Review reservation context without manually checking every record.
- Keep the workflow focused on messages still needing action.
Setup
Build it in a few focused steps.
- 1Connect Apaleo and Jira once in the Notis portal.
- 2Create an automation in Automations, New Automation, and name it for communication follow-up.
- 3Tell Notis which Apaleo communication details to review and to create Jira issues for messages that your team expected to send but still need to handle.
- 4Pick a recurring schedule trigger and choose where run reports should go.
- 5Test with one real reservation where a follow-up message is outstanding.
Questions about this workflow
Can it tell whether a message was sent?
It can use communication information available from Apaleo. If your expected message or completion rules are not recorded there, include them in the instruction or provide that information as run context.
Will it send the guest a message?
This workflow creates a Jira follow-up issue. It does not send guest communications.
When this happens · Trigger
Do this · Action
Supported Triggers and Actions
Notis builds workflows that link Apaleo to Jira. A trigger fires from one place; an action lands in another.
Apaleo triggers
Jira actions
Recurring trigger
Notis starts this workflow on a schedule, such as daily, weekly, or during business hours.
Add Attachment
Uploads and attaches a file to a jira issue.
Webhook trigger
Notis starts this workflow when an external tool or custom backend sends an HTTP request.
Add Comment
Adds a comment using atlassian document format (adf) for rich text to an existing jira issue.
Add Watcher to Issue
Adds a user to an issue's watcher list by account id.
Assign Issue
Assigns a jira issue to a user, default assignee, or unassigns; supports email/name lookup.
Bulk Create Issues
Creates multiple jira issues (up to 50 per call) with full feature support including markdown, assignee resolution, and priority handling.
Create Issue
Creates a new jira issue (e.g., bug, task, story) in a specified project.
Link Issues
Links two jira issues using a specified link type with optional comment.
Create Project
Creates a new jira project with required lead, template, and type configuration.
Connect any two apps with Notis in the middle.
Apaleo and Jira, or any other combination from 1,000+ integrations.
When this happens · Trigger
Do this · Action
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