Keep guest requests attached to the work tracking them
Put the latest request where the team is already coordinating the follow-up.
Trigger
Webhook received
Notis starts this workflow when an external tool or custom backend sends an HTTP request.
Action
Add Comment
Adds a comment using atlassian document format (adf) for rich text to an existing jira issue.
Why this helps
A useful guest request can remain in the reservation record while the person handling it only sees the Jira task.
- Add relevant request details to the existing issue thread.
- Give staff context without a separate manual copy step.
- Keep the update attached to the work already in progress.
Setup
Build it in a few focused steps.
- 1Connect Apaleo and Jira once in the Notis portal.
- 2Create an automation in Automations, New Automation, and name it for guest request updates.
- 3Tell Notis to use the supplied reservation and Jira issue references to add the relevant Apaleo request context as a Jira comment.
- 4Pick a webhook trigger and choose where run reports should go.
- 5Test with one real request and an existing Jira issue.
Questions about this workflow
Does this create a new Jira issue?
No. It adds a comment to an existing issue, so the webhook context or instruction must provide enough information to identify it.
What starts the automation?
An HTTP request to the Notis webhook starts the run and should include the references or context needed for the update.
When this happens · Trigger
Do this · Action
Supported Triggers and Actions
Notis builds workflows that link Apaleo to Jira. A trigger fires from one place; an action lands in another.
Apaleo triggers
Jira actions
Recurring trigger
Notis starts this workflow on a schedule, such as daily, weekly, or during business hours.
Add Attachment
Uploads and attaches a file to a jira issue.
Webhook trigger
Notis starts this workflow when an external tool or custom backend sends an HTTP request.
Add Comment
Adds a comment using atlassian document format (adf) for rich text to an existing jira issue.
Add Watcher to Issue
Adds a user to an issue's watcher list by account id.
Assign Issue
Assigns a jira issue to a user, default assignee, or unassigns; supports email/name lookup.
Bulk Create Issues
Creates multiple jira issues (up to 50 per call) with full feature support including markdown, assignee resolution, and priority handling.
Create Issue
Creates a new jira issue (e.g., bug, task, story) in a specified project.
Link Issues
Links two jira issues using a specified link type with optional comment.
Create Project
Creates a new jira project with required lead, template, and type configuration.
Connect any two apps with Notis in the middle.
Apaleo and Jira, or any other combination from 1,000+ integrations.
When this happens · Trigger
Do this · Action
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