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Keep guest communication from slipping

Give each needed guest follow-up a visible reminder, with enough reservation context to make the message easy to prepare.

Trigger

Webhook received

Notis starts this workflow when an external tool or custom backend sends an HTTP request.

Action

Create Event

Creates an event on a google calendar, needing rfc3339 utc start/end times (end after start) and write access to the calendar. by default, adds the organizer as an attendee unless exclude organizer is set to true.

Why this helps

Guest communication is easy to postpone when reminders sit apart from the reservation details that explain what to say.

  • Keep communication follow-up visible in the team's calendar.
  • Carry useful reservation context into the reminder.
  • Support timely preparation without relying on memory alone.

Setup

Build it in a few focused steps.

  • 1Connect Apaleo and Google Calendar once in the Notis portal.
  • 2Create an automation in Automations, New Automation, or tell Notis from any channel.
  • 3In one instruction, ask Notis to create a calendar reminder when the supplied reservation requires guest communication follow-up.
  • 4Choose the webhook trigger and select where run reports should go.
  • 5Test with one real communication follow-up and review the event.

Questions about this workflow

Will this send a message to the guest?

No. This workflow creates a Google Calendar reminder. Sending guest communications is outside the listed action.

What context can the reminder contain?

Ask Notis to include relevant details that are present in the webhook request or accessible in Apaleo, such as the follow-up reason and reservation reference.

When this happens · Trigger

Do this · Action

Supported Triggers and Actions

Notis builds workflows that link Apaleo to Google Calendar. A trigger fires from one place; an action lands in another.

Apaleo triggers

Google Calendar actions

Recurring trigger

Notis starts this workflow on a schedule, such as daily, weekly, or during business hours.

TriggerScheduled

Insert Calendar into List

Inserts an existing calendar into the user's calendar list.

ActionInstant

Webhook trigger

Notis starts this workflow when an external tool or custom backend sends an HTTP request.

TriggerInstant

Update Calendar List Entry

Updates an existing entry on the user\'s calendar list.

ActionInstant

Delete Calendar

Deletes a secondary calendar. use calendars.clear for clearing all events on primary calendars.

ActionInstant

Update Calendar

Updates metadata for a calendar.

ActionInstant

Clear Calendar

Clears a primary calendar. this operation deletes all events associated with the primary calendar of an account.

ActionInstant

Create Event

Creates an event on a google calendar, needing rfc3339 utc start/end times (end after start) and write access to the calendar. by default, adds the organizer as an attendee unless exclude organizer is set to true.

ActionInstant

Delete event

Deletes a specified event by `event id` from a google calendar (`calendar id`); this action is idempotent and raises a 404 error if the event is not found.

ActionInstant

Create a calendar

Creates a new, empty google calendar with the specified title (summary).

ActionInstant

Connect any two apps with Notis in the middle.

Apaleo and Google Calendar, or any other combination from 1,000+ integrations.

When this happens · Trigger

Do this · Action

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No card. Works with personal or business Google Calendar.