Know which reservation emails need attention
Start with a focused list of reservation conversations that may need a reply or follow-up.
Trigger
Recurring schedule
Notis starts this workflow on a schedule, such as daily, weekly, or during business hours.
Action
List threads
Retrieves a list of email threads from a gmail account, identified by `user id` (email address or 'me'), supporting filtering and pagination.
Why this helps
Important guest conversations can disappear among routine email and operational messages.
- Creates a recurring review of reservation-related email threads.
- Helps staff see conversations that may need a response.
- Can use Apaleo reservation context to make summaries more specific when available.
Setup
Build it in a few focused steps.
- 1Connect Apaleo and Gmail once in the Notis portal.
- 2Create an automation in Automations, New Automation, and name it.
- 3Describe that Notis should review Gmail threads matching the reservation context available from Apaleo and summarize conversations that appear to need follow-up.
- 4Choose a recurring schedule trigger and select where run reports should go.
- 5Test with one real reservation-related thread and check the summary.
Questions about this workflow
Will it know whether an email was answered elsewhere?
Only if that information is present in the Gmail threads or Apaleo data available to Notis. Treat the summary as a review aid.
Does it send replies?
No. This workflow lists and summarizes threads so staff can decide on next steps.
When this happens · Trigger
Do this · Action
Supported Triggers and Actions
Notis builds workflows that link Apaleo to Gmail. A trigger fires from one place; an action lands in another.
Apaleo triggers
Gmail actions
Recurring trigger
Notis starts this workflow on a schedule, such as daily, weekly, or during business hours.
Modify email labels
Adds and/or removes specified gmail labels for a message; ensure `message id` and all `label ids` are valid (use 'listlabels' for custom label ids).
Webhook trigger
Notis starts this workflow when an external tool or custom backend sends an HTTP request.
Create email draft
Creates a gmail email draft, supporting to/cc/bcc, subject, plain/html body (ensure `is html=true` for html), attachments, and threading.
Create label
Creates a new label with a unique name in the specified user's gmail account.
Delete Draft
Permanently deletes a specific gmail draft using its id; ensure the draft exists and the user has necessary permissions for the given `user id`.
Delete message
Permanently deletes a specific email message by its id from a gmail mailbox; for `user id`, use 'me' for the authenticated user or an email address to which the authenticated user has delegated access.
Fetch emails
Fetches a list of email messages from a gmail account, supporting filtering, pagination, and optional full content retrieval.
Fetch message by message ID
Fetches a specific email message by its id, provided the `message id` exists and is accessible to the authenticated `user id`.
Fetch Message by Thread ID
Retrieves messages from a gmail thread using its `thread id`, where the thread must be accessible by the specified `user id`.
Connect any two apps with Notis in the middle.
Apaleo and Gmail, or any other combination from 1,000+ integrations.
When this happens · Trigger
Do this · Action
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