Find the billing conversation before following up
Bring related billing messages into view when a reservation needs a guest billing follow-up.
Trigger
Webhook received
Notis starts this workflow when an external tool or custom backend sends an HTTP request.
Action
Fetch emails
Fetches a list of email messages from a gmail account, supporting filtering, pagination, and optional full content retrieval.
Why this helps
A billing question can be difficult to resolve when the previous email discussion is buried in the inbox.
- Locates billing-related messages using the supplied reservation context.
- Helps staff avoid asking guests to repeat information already in email.
- Supports a more informed follow-up decision.
Setup
Build it in a few focused steps.
- 1Connect Apaleo and Gmail once in the Notis portal.
- 2Create an automation in Automations, New Automation, and name it.
- 3Describe that Notis should search Gmail for billing correspondence relevant to the reservation and summarize the messages found.
- 4Choose the webhook trigger and select where run reports should go.
- 5Test with one real billing question and verify the results are relevant.
Questions about this workflow
Can it confirm the current amount due?
Only if the current amount is available in the reservation or billing details supplied to Notis. Email search alone does not establish the current balance.
Does the workflow contact the guest?
No. It finds and summarizes correspondence for staff to review.
When this happens · Trigger
Do this · Action
Supported Triggers and Actions
Notis builds workflows that link Apaleo to Gmail. A trigger fires from one place; an action lands in another.
Apaleo triggers
Gmail actions
Recurring trigger
Notis starts this workflow on a schedule, such as daily, weekly, or during business hours.
Modify email labels
Adds and/or removes specified gmail labels for a message; ensure `message id` and all `label ids` are valid (use 'listlabels' for custom label ids).
Webhook trigger
Notis starts this workflow when an external tool or custom backend sends an HTTP request.
Create email draft
Creates a gmail email draft, supporting to/cc/bcc, subject, plain/html body (ensure `is html=true` for html), attachments, and threading.
Create label
Creates a new label with a unique name in the specified user's gmail account.
Delete Draft
Permanently deletes a specific gmail draft using its id; ensure the draft exists and the user has necessary permissions for the given `user id`.
Delete message
Permanently deletes a specific email message by its id from a gmail mailbox; for `user id`, use 'me' for the authenticated user or an email address to which the authenticated user has delegated access.
Fetch emails
Fetches a list of email messages from a gmail account, supporting filtering, pagination, and optional full content retrieval.
Fetch message by message ID
Fetches a specific email message by its id, provided the `message id` exists and is accessible to the authenticated `user id`.
Fetch Message by Thread ID
Retrieves messages from a gmail thread using its `thread id`, where the thread must be accessible by the specified `user id`.
Connect any two apps with Notis in the middle.
Apaleo and Gmail, or any other combination from 1,000+ integrations.
When this happens · Trigger
Do this · Action
Save your first hour today.
7-day trial of any paid plan, with 20$ of usage included.
No card. Works with personal or business Gmail.