Respond to record updates in the right WhatsApp conversation
Keep a database-driven follow-up connected to the message it answers. Send the relevant message and record context in the webhook request.
Trigger
Webhook received
Notis starts this workflow when an external tool or custom backend sends an HTTP request.
Action
Send reply
Send a reply to a specific message in a whatsapp conversation. this creates a contextual reply that shows which message you're responding to. note: the reply will be delivered to the recipient only if they have texted first.
Why this helps
A useful follow-up loses clarity when it arrives as a standalone text without the conversation it belongs to.
- Make the original message easy to identify.
- Include relevant record context in the response.
- Reduce confusion when handling follow-ups.
Setup
Build it in a few focused steps.
- 1Connect AnyDB and WhatsApp once in the Notis portal.
- 2Create an automation in the portal or tell Notis in plain language.
- 3Describe the reply to send and include the original WhatsApp message reference in the webhook request.
- 4Pick the webhook trigger and choose where run reports go.
- 5Test with one real example.
Questions about this workflow
What information is needed for a contextual reply?
The request needs to include the WhatsApp message reference and the record or response details Notis should use.
Can it reply to someone who has never messaged the business?
The action is intended to reply in an existing conversation. WhatsApp delivers it only if the recipient has texted first.
When this happens · Trigger
Do this · Action
Supported Triggers and Actions
Notis builds workflows that link AnyDB to Whatsapp. A trigger fires from one place; an action lands in another.
AnyDB triggers
Whatsapp actions
Recurring trigger
Notis starts this workflow on a schedule, such as daily, weekly, or during business hours.
Create message template
Create a new message template for the whatsapp business account. templates must be approved by whatsapp before they can be used. templates are required for marketing messages and messages sent outside the 24-hour window.
Webhook trigger
Notis starts this workflow when an external tool or custom backend sends an HTTP request.
Delete message template
Delete a message template from the whatsapp business account. this permanently removes the template and it cannot be recovered. only delete templates that are no longer needed.
Get business profile
Get the business profile information for a whatsapp business phone number. this includes business details like description, address, website, and contact info.
Get media
Get information about uploaded media including a temporary download url. the download url is valid for 5 minutes and can be used to retrieve the actual media file. this is useful for downloading media that was sent to your whatsapp number.
Get media info
Get metadata about uploaded media without generating a download url. this is useful for checking file size, type, and hash without downloading the file. use get media if you need the actual download url.
Get message templates
Get all message templates for the whatsapp business account. templates are required for sending messages outside the 24-hour window and for marketing/utility messages.
Get phone number
Get details of a specific phone number associated with a whatsapp business account.
Get phone numbers
Get all phone numbers associated with a whatsapp business account (waba).
Connect any two apps with Notis in the middle.
AnyDB and Whatsapp, or any other combination from 1,000+ integrations.
When this happens · Trigger
Do this · Action
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