Send the right approved template for admin follow-up
Turn a clear follow-up request into a template message, with a status check before sending.
Trigger
Webhook received
Notis starts this workflow when an external tool or custom backend sends an HTTP request.
Action
Send template message
Send a template message to a whatsapp number.
Why this helps
A time-sensitive follow-up can stall when someone has to verify the template and send it manually.
- Check a template's approval status before the requested send.
- Use the appropriate template for communication outside the 24-hour window.
- Keep the follow-up process tied to a clear request.
Setup
Build it in a few focused steps.
- 1Connect Anthropic administrator and WhatsApp once in the Notis portal.
- 2Create an automation in Automations, New Automation, and name it.
- 3Describe in one instruction how to check the specified template status and send the requested template message when approved.
- 4Choose the webhook trigger and select where run reports should go.
- 5Test with one real example using an approved template and an intended recipient.
Questions about this workflow
Can the workflow send a template that is still pending?
The instruction should require a status check and send only when approved. Templates must be approved by WhatsApp before use.
What starts the send?
An HTTP request to the Notis webhook starts the workflow. Include the requested follow-up context and recipient details.
Can templates be used outside the 24-hour window?
Templates are required for messages sent outside the 24-hour window and for marketing or utility messages.
When this happens · Trigger
Do this · Action
Supported Triggers and Actions
Notis builds workflows that link Anthropic administrator to Whatsapp. A trigger fires from one place; an action lands in another.
Anthropic administrator triggers
Whatsapp actions
Recurring trigger
Notis starts this workflow on a schedule, such as daily, weekly, or during business hours.
Create message template
Create a new message template for the whatsapp business account. templates must be approved by whatsapp before they can be used. templates are required for marketing messages and messages sent outside the 24-hour window.
Webhook trigger
Notis starts this workflow when an external tool or custom backend sends an HTTP request.
Delete message template
Delete a message template from the whatsapp business account. this permanently removes the template and it cannot be recovered. only delete templates that are no longer needed.
Get business profile
Get the business profile information for a whatsapp business phone number. this includes business details like description, address, website, and contact info.
Get media
Get information about uploaded media including a temporary download url. the download url is valid for 5 minutes and can be used to retrieve the actual media file. this is useful for downloading media that was sent to your whatsapp number.
Get media info
Get metadata about uploaded media without generating a download url. this is useful for checking file size, type, and hash without downloading the file. use get media if you need the actual download url.
Get message templates
Get all message templates for the whatsapp business account. templates are required for sending messages outside the 24-hour window and for marketing/utility messages.
Get phone number
Get details of a specific phone number associated with a whatsapp business account.
Get phone numbers
Get all phone numbers associated with a whatsapp business account (waba).
Connect any two apps with Notis in the middle.
Anthropic administrator and Whatsapp, or any other combination from 1,000+ integrations.
When this happens · Trigger
Do this · Action
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