Give SMS inquiries a simple next step
Offer a short set of response choices in WhatsApp when an SMS inquiry needs a clear next step.
Trigger
Webhook received
Notis starts this workflow when an external tool or custom backend sends an HTTP request.
Action
Send interactive buttons
Send an interactive button message to a whatsapp number. button messages allow users to quickly respond by tapping up to 3 predefined buttons. perfect for yes/no questions, quick choices, or call-to-action scenarios. note: the message will be delivered to the recipient only if they have texted first.
Why this helps
Following up with every inquiry can mean repeated back-and-forth just to learn what someone needs.
- Offer up to three quick reply choices.
- Make the next action easier to spot and answer.
- Use details included in the webhook request to personalize the prompt.
Setup
Build it in a few focused steps.
- 1Connect Android Texter and WhatsApp once in the Notis portal.
- 2Create an automation in Automations, New Automation, and give it a name.
- 3Tell Notis to use the SMS details in the request to send a concise WhatsApp button prompt with the choices you specify.
- 4Choose the webhook trigger and where run reports should go.
- 5Test with one real request and a WhatsApp contact who has texted first.
Questions about this workflow
Can the button message be sent to any number from the SMS?
The action is documented to deliver only if the recipient has texted your WhatsApp number first.
How many choices can the prompt include?
The Send interactive buttons action supports up to three predefined buttons.
When this happens · Trigger
Do this · Action
Supported Triggers and Actions
Notis builds workflows that link Android Texter to Whatsapp. A trigger fires from one place; an action lands in another.
Android Texter triggers
Whatsapp actions
Recurring trigger
Notis starts this workflow on a schedule, such as daily, weekly, or during business hours.
Create message template
Create a new message template for the whatsapp business account. templates must be approved by whatsapp before they can be used. templates are required for marketing messages and messages sent outside the 24-hour window.
Webhook trigger
Notis starts this workflow when an external tool or custom backend sends an HTTP request.
Delete message template
Delete a message template from the whatsapp business account. this permanently removes the template and it cannot be recovered. only delete templates that are no longer needed.
Get business profile
Get the business profile information for a whatsapp business phone number. this includes business details like description, address, website, and contact info.
Get media
Get information about uploaded media including a temporary download url. the download url is valid for 5 minutes and can be used to retrieve the actual media file. this is useful for downloading media that was sent to your whatsapp number.
Get media info
Get metadata about uploaded media without generating a download url. this is useful for checking file size, type, and hash without downloading the file. use get media if you need the actual download url.
Get message templates
Get all message templates for the whatsapp business account. templates are required for sending messages outside the 24-hour window and for marketing/utility messages.
Get phone number
Get details of a specific phone number associated with a whatsapp business account.
Get phone numbers
Get all phone numbers associated with a whatsapp business account (waba).
Connect any two apps with Notis in the middle.
Android Texter and Whatsapp, or any other combination from 1,000+ integrations.
When this happens · Trigger
Do this · Action
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