Clear resolved support DMs from your Slack sidebar
Once an authoritative page confirms resolution, close the related DM from your own Slack view.
Trigger
Recurring schedule
Notis starts this workflow on a schedule, such as daily, weekly, or during business hours.
Action
Close conversation channel
Closes a slack direct message (dm) or multi-person direct message (mpdm) channel, removing it from the user's sidebar without deleting history; this action affects only the calling user's view.
Why this helps
Resolved support threads can remain in the sidebar and compete with conversations that still need attention.
- Clear resolved DMs from the calling user's sidebar.
- Use an explicit status check to guide cleanup.
- Keep unresolved conversations visible for follow-up.
Setup
Build it in a few focused steps.
- 1Connect Anchor browser and Slack once in Notis.
- 2Create an automation in plain language or open Automations, then choose New Automation.
- 3Name the authoritative resolution source and related DM, and ask Notis to close the DM only when the source confirms resolution.
- 4Choose a recurring Notis schedule and select a channel for run reports.
- 5Test with one resolved issue and confirm the correct DM is closed.
Questions about this workflow
Does closing a DM delete its history?
No. It removes the DM from the authenticated user's sidebar without deleting its history.
Can it close a shared channel?
No. This action closes a direct message or multi-person direct message channel.
What if resolution is ambiguous?
Tell Notis to leave the DM open and report for review unless the source clearly confirms resolution.
When this happens · Trigger
Do this · Action
Supported Triggers and Actions
Notis builds workflows that link Anchor browser to Slack. A trigger fires from one place; an action lands in another.
Anchor browser triggers
Slack actions
Recurring trigger
Notis starts this workflow on a schedule, such as daily, weekly, or during business hours.
Set snooze duration
Deprecated: turns on do not disturb mode for the current user, or changes its duration. use `set dnd duration` instead.
Webhook trigger
Notis starts this workflow when an external tool or custom backend sends an HTTP request.
Add a custom emoji to a Slack team
Deprecated: adds a custom emoji to a slack workspace given a unique name and an image url. use `add emoji` instead.
Add an emoji alias
Adds an alias for an existing custom emoji in a slack enterprise grid organization.
Add a remote file
Adds a reference to an external file (e.g., google drive, dropbox) to slack for discovery and sharing, requiring a unique `external id` and an `external url` accessible by slack.
Add a star to an item
Stars a channel, file, file comment, or a specific message in slack.
Add call participants
Registers new participants added to a slack call.
Add emoji
Adds a custom emoji to a slack workspace given a unique name and an image url; subject to workspace emoji limits.
Add reaction to message
Adds a specified emoji reaction to an existing message in a slack channel, identified by its timestamp; does not remove or retrieve reactions.
Connect any two apps with Notis in the middle.
Anchor browser and Slack, or any other combination from 1,000+ integrations.
When this happens · Trigger
Do this · Action
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