Review customer journey friction across your tools
Keep behavioral data and related customer conversations close when reviewing a journey.
Trigger
Recurring schedule
Notis starts this workflow on a schedule, such as daily, weekly, or during business hours.
Action
Fetch emails
Fetches a list of email messages from a gmail account, supporting filtering, pagination, and optional full content retrieval.
Why this helps
Journey analysis can miss useful context when product behavior and customer conversations are reviewed separately.
- Review journey patterns with less app switching.
- Bring relevant email context into the investigation.
- Make the data limitations visible.
Setup
Build it in a few focused steps.
- 1Connect Amplitude and Gmail once in the Notis portal.
- 2Create an automation in Automations, New Automation, and name it.
- 3Tell Notis which journey to review, what Gmail context is relevant, and to summarize friction signals with evidence and unknowns.
- 4Pick a recurring schedule and select where run reports should go.
- 5Test with one real example and confirm that the summary does not overstate the email context.
Questions about this workflow
Can this read every customer email?
It fetches email messages according to the Gmail action's available filtering and access. Specify the relevant context in your instruction.
Does the workflow send or label messages?
No. It fetches messages for analysis and does not modify them.
When this happens · Trigger
Do this · Action
Supported Triggers and Actions
Notis builds workflows that link Amplitude to Gmail. A trigger fires from one place; an action lands in another.
Amplitude triggers
Gmail actions
Recurring trigger
Notis starts this workflow on a schedule, such as daily, weekly, or during business hours.
Modify email labels
Adds and/or removes specified gmail labels for a message; ensure `message id` and all `label ids` are valid (use 'listlabels' for custom label ids).
Webhook trigger
Notis starts this workflow when an external tool or custom backend sends an HTTP request.
Create email draft
Creates a gmail email draft, supporting to/cc/bcc, subject, plain/html body (ensure `is html=true` for html), attachments, and threading.
Create label
Creates a new label with a unique name in the specified user's gmail account.
Delete Draft
Permanently deletes a specific gmail draft using its id; ensure the draft exists and the user has necessary permissions for the given `user id`.
Delete message
Permanently deletes a specific email message by its id from a gmail mailbox; for `user id`, use 'me' for the authenticated user or an email address to which the authenticated user has delegated access.
Fetch emails
Fetches a list of email messages from a gmail account, supporting filtering, pagination, and optional full content retrieval.
Fetch message by message ID
Fetches a specific email message by its id, provided the `message id` exists and is accessible to the authenticated `user id`.
Fetch Message by Thread ID
Retrieves messages from a gmail thread using its `thread id`, where the thread must be accessible by the specified `user id`.
Connect any two apps with Notis in the middle.
Amplitude and Gmail, or any other combination from 1,000+ integrations.
When this happens · Trigger
Do this · Action
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