Route payment exceptions into Jira
Give payment issues a visible home in Jira, with transaction context ready for investigation.
Trigger
Webhook received
Notis starts this workflow when an external tool or custom backend sends an HTTP request.
Action
Create Issue
Creates a new jira issue (e.g., bug, task, story) in a specified project.
Why this helps
Payment exceptions can require coordination across billing and product work, but the reason and next step are often scattered.
- Create an investigation issue from a reported payment exception.
- Preserve transaction context alongside the Jira work.
- Give the team a consistent place to track resolution.
Setup
Build it in a few focused steps.
- 1Connect Altoviz and Jira once in the Notis portal.
- 2Create an automation and tell Notis to create a Jira investigation issue when given a payment exception, including available transaction details and the requested next step.
- 3Choose notis_webhook as the trigger and start it with an HTTP request containing the exception context.
- 4Choose where run reports go, then test with one real payment exception.
Questions about this workflow
Does this detect failed payments automatically?
No Altoviz trigger event is listed. The Notis webhook must be started with a request that supplies the payment exception context.
What details should we include?
Include the available transaction identifier, amount, date, payment status, and a concise description of the issue. Avoid including sensitive payment credentials.
When this happens · Trigger
Do this · Action
Supported Triggers and Actions
Notis builds workflows that link Altoviz to Jira. A trigger fires from one place; an action lands in another.
Altoviz triggers
Jira actions
Recurring trigger
Notis starts this workflow on a schedule, such as daily, weekly, or during business hours.
Add Attachment
Uploads and attaches a file to a jira issue.
Webhook trigger
Notis starts this workflow when an external tool or custom backend sends an HTTP request.
Add Comment
Adds a comment using atlassian document format (adf) for rich text to an existing jira issue.
Add Watcher to Issue
Adds a user to an issue's watcher list by account id.
Assign Issue
Assigns a jira issue to a user, default assignee, or unassigns; supports email/name lookup.
Bulk Create Issues
Creates multiple jira issues (up to 50 per call) with full feature support including markdown, assignee resolution, and priority handling.
Create Issue
Creates a new jira issue (e.g., bug, task, story) in a specified project.
Link Issues
Links two jira issues using a specified link type with optional comment.
Create Project
Creates a new jira project with required lead, template, and type configuration.
Connect any two apps with Notis in the middle.
Altoviz and Jira, or any other combination from 1,000+ integrations.
When this happens · Trigger
Do this · Action
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