Clear a follow-up label when the issue is resolved
Keep your Gmail label useful by removing the follow-up marker after a billing issue is resolved.
Trigger
Webhook received
Notis starts this workflow when an external tool or custom backend sends an HTTP request.
Action
Modify email labels
Adds and/or removes specified gmail labels for a message; ensure `message id` and all `label ids` are valid (use 'listlabels' for custom label ids).
Why this helps
Old follow-up labels can leave an inbox looking unfinished after the billing question is already handled.
- Keep follow-up labels aligned with supplied resolution context
- Reduce stale reminders in the inbox
- Update a specific message without changing other messages
Setup
Build it in a few focused steps.
- 1Connect Altoviz and Gmail once in the Notis portal.
- 2Create an automation in Automations, New Automation, and enter a name and prompt.
- 3In one instruction, ask Notis to remove the specified existing label from the supplied Gmail message ID only when the request states the follow-up is resolved.
- 4Choose the webhook trigger and select where run reports should go.
- 5Test with one real resolved message and verify the label was removed.
Questions about this workflow
Can this remove Gmail system labels?
Use a valid label ID and follow Gmail's rules for label changes. The request should specify the label to remove.
How is resolution determined?
The webhook request must provide that status or the information must otherwise be available. Notis should not infer resolution from missing data.
When this happens · Trigger
Do this · Action
Supported Triggers and Actions
Notis builds workflows that link Altoviz to Gmail. A trigger fires from one place; an action lands in another.
Altoviz triggers
Gmail actions
Recurring trigger
Notis starts this workflow on a schedule, such as daily, weekly, or during business hours.
Modify email labels
Adds and/or removes specified gmail labels for a message; ensure `message id` and all `label ids` are valid (use 'listlabels' for custom label ids).
Webhook trigger
Notis starts this workflow when an external tool or custom backend sends an HTTP request.
Create email draft
Creates a gmail email draft, supporting to/cc/bcc, subject, plain/html body (ensure `is html=true` for html), attachments, and threading.
Create label
Creates a new label with a unique name in the specified user's gmail account.
Delete Draft
Permanently deletes a specific gmail draft using its id; ensure the draft exists and the user has necessary permissions for the given `user id`.
Delete message
Permanently deletes a specific email message by its id from a gmail mailbox; for `user id`, use 'me' for the authenticated user or an email address to which the authenticated user has delegated access.
Fetch emails
Fetches a list of email messages from a gmail account, supporting filtering, pagination, and optional full content retrieval.
Fetch message by message ID
Fetches a specific email message by its id, provided the `message id` exists and is accessible to the authenticated `user id`.
Fetch Message by Thread ID
Retrieves messages from a gmail thread using its `thread id`, where the thread must be accessible by the specified `user id`.
Connect any two apps with Notis in the middle.
Altoviz and Gmail, or any other combination from 1,000+ integrations.
When this happens · Trigger
Do this · Action
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