Catch empty Algolia searches in WhatsApp
Know what people cannot find while the search is still fresh.
Trigger
Webhook received
Notis starts this workflow when an external tool or custom backend sends an HTTP request.
Action
Send message
Send a text message to a whatsapp number. note: the message will reflect on the recipient's phone number only if they have texted first.
Why this helps
Search gaps can go unnoticed when nobody has time to review analytics dashboards.
- Surface search gaps without opening an analytics dashboard.
- Include the query and any context sent with the webhook.
- Make it easier to decide which content or records need attention.
Setup
Build it in a few focused steps.
- 1Connect Algolia and WhatsApp once in the Notis portal.
- 2Create an automation in Automations, New Automation, and name it.
- 3Tell Notis to send a concise WhatsApp alert when the webhook reports an Algolia search with zero results, including the query and supplied context.
- 4Choose a webhook trigger and select where run reports should go.
- 5Test with one real no-results example and confirm the recipient has texted your WhatsApp number first.
Questions about this workflow
Does Algolia send this trigger automatically?
Algolia has no trigger event listed here. A webhook request must start the automation and include the search outcome and query.
Can WhatsApp deliver the alert to any number?
The listed send message action delivers only if the recipient has texted your WhatsApp number first.
When this happens · Trigger
Do this · Action
Supported Triggers and Actions
Notis builds workflows that link Algolia to Whatsapp. A trigger fires from one place; an action lands in another.
Algolia triggers
Whatsapp actions
Recurring trigger
Notis starts this workflow on a schedule, such as daily, weekly, or during business hours.
Create message template
Create a new message template for the whatsapp business account. templates must be approved by whatsapp before they can be used. templates are required for marketing messages and messages sent outside the 24-hour window.
Webhook trigger
Notis starts this workflow when an external tool or custom backend sends an HTTP request.
Delete message template
Delete a message template from the whatsapp business account. this permanently removes the template and it cannot be recovered. only delete templates that are no longer needed.
Get business profile
Get the business profile information for a whatsapp business phone number. this includes business details like description, address, website, and contact info.
Get media
Get information about uploaded media including a temporary download url. the download url is valid for 5 minutes and can be used to retrieve the actual media file. this is useful for downloading media that was sent to your whatsapp number.
Get media info
Get metadata about uploaded media without generating a download url. this is useful for checking file size, type, and hash without downloading the file. use get media if you need the actual download url.
Get message templates
Get all message templates for the whatsapp business account. templates are required for sending messages outside the 24-hour window and for marketing/utility messages.
Get phone number
Get details of a specific phone number associated with a whatsapp business account.
Get phone numbers
Get all phone numbers associated with a whatsapp business account (waba).
Connect any two apps with Notis in the middle.
Algolia and Whatsapp, or any other combination from 1,000+ integrations.
When this happens · Trigger
Do this · Action
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