Bring charge details into a voiceover support case
See the transaction context while you handle the client's voiceover question.
Trigger
Webhook received
Notis starts this workflow when an external tool or custom backend sends an HTTP request.
Action
Retrieve Charge Details
Retrieves full details for an existing stripe charge using its unique id.
Why this helps
A support conversation slows down when charge details are buried in a separate billing view.
- Retrieve full details for a specific charge.
- Keep transaction context close to the support case.
- Avoid manually searching a charge list.
Setup
Build it in a few focused steps.
- 1Connect Aivoov and Stripe once in the Notis portal.
- 2Create an automation in Automations, New Automation, and name it for charge support.
- 3Tell Notis to retrieve full Stripe charge details using the charge id in the request.
- 4Pick the webhook trigger and report destination.
- 5Test with one real support case and valid charge id.
Questions about this workflow
What reference does this need?
It needs the unique Stripe charge id.
Can this issue a refund?
No. This retrieves charge details. Use the refund action for refund processing.
When this happens · Trigger
Do this · Action
Supported Triggers and Actions
Notis builds workflows that link Aivoov to Stripe. A trigger fires from one place; an action lands in another.
Aivoov triggers
Stripe actions
Recurring trigger
Notis starts this workflow on a schedule, such as daily, weekly, or during business hours.
Cancel subscription
Cancels a customer's active stripe subscription at the end of the current billing period, with options to invoice immediately for metered usage and prorate charges for unused time.
Webhook trigger
Notis starts this workflow when an external tool or custom backend sends an HTTP request.
Confirm payment intent
Confirms a stripe paymentintent to finalize a payment; a `return url` is necessary if the payment method requires customer redirection.
Create Customer
Creates a new customer in stripe, required for creating charges or subscriptions; an email is highly recommended for customer communications.
Create an invoice
Creates a new draft stripe invoice for a customer; use to revise an existing invoice, bill for a specific subscription (which must belong to the customer), or apply detailed customizations.
Create payment intent
Creates a stripe paymentintent to initiate and process a customer's payment; using `application fee amount` for a connected account requires the `stripe-account` header.
Create a price
Creates a new stripe price for a product, defining its charges (one-time or recurring) and billing scheme; requires either an existing `product` id or `product data`.
Create product
Creates a new product in stripe, encoding the request as `application/x-www-form-urlencoded` by flattening nested structures.
Create Refund
Creates a full or partial refund in stripe, targeting either a specific charge id or a payment intent id.
Connect any two apps with Notis in the middle.
Aivoov and Stripe, or any other combination from 1,000+ integrations.
When this happens · Trigger
Do this · Action
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