Look up a voiceover order refund
Bring the refund record into the conversation when a client asks for an update.
Trigger
Webhook received
Notis starts this workflow when an external tool or custom backend sends an HTTP request.
Action
Retrieve a refund
Retrieves details for an existing stripe refund using its unique `refund id`.
Why this helps
Refund follow-up takes longer when the transaction record has to be found separately from the client request.
- Retrieve details for a specific refund.
- Keep refund context attached to the voiceover support request.
- Reduce manual Stripe searches during client follow-up.
Setup
Build it in a few focused steps.
- 1Connect Aivoov and Stripe once in the Notis portal.
- 2Create an automation in Automations, New Automation, and name it for refund lookups.
- 3In one instruction, ask Notis to retrieve the Stripe refund using its id from the request.
- 4Choose the webhook trigger and report channel.
- 5Test with one real support request and valid refund id.
Questions about this workflow
What reference is needed?
The request must include the unique Stripe refund id.
Does this create a refund?
No. It retrieves an existing refund's details.
When this happens · Trigger
Do this · Action
Supported Triggers and Actions
Notis builds workflows that link Aivoov to Stripe. A trigger fires from one place; an action lands in another.
Aivoov triggers
Stripe actions
Recurring trigger
Notis starts this workflow on a schedule, such as daily, weekly, or during business hours.
Cancel subscription
Cancels a customer's active stripe subscription at the end of the current billing period, with options to invoice immediately for metered usage and prorate charges for unused time.
Webhook trigger
Notis starts this workflow when an external tool or custom backend sends an HTTP request.
Confirm payment intent
Confirms a stripe paymentintent to finalize a payment; a `return url` is necessary if the payment method requires customer redirection.
Create Customer
Creates a new customer in stripe, required for creating charges or subscriptions; an email is highly recommended for customer communications.
Create an invoice
Creates a new draft stripe invoice for a customer; use to revise an existing invoice, bill for a specific subscription (which must belong to the customer), or apply detailed customizations.
Create payment intent
Creates a stripe paymentintent to initiate and process a customer's payment; using `application fee amount` for a connected account requires the `stripe-account` header.
Create a price
Creates a new stripe price for a product, defining its charges (one-time or recurring) and billing scheme; requires either an existing `product` id or `product data`.
Create product
Creates a new product in stripe, encoding the request as `application/x-www-form-urlencoded` by flattening nested structures.
Create Refund
Creates a full or partial refund in stripe, targeting either a specific charge id or a payment intent id.
Connect any two apps with Notis in the middle.
Aivoov and Stripe, or any other combination from 1,000+ integrations.
When this happens · Trigger
Do this · Action
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