Close the loop on payment issue watchers
Keep issue notifications focused by removing a watcher when the request explicitly says their follow-up is over.
Trigger
Webhook received
Notis starts this workflow when an external tool or custom backend sends an HTTP request.
Action
Remove Watcher from Issue
Removes a user from an issue's watcher list by account id.
Why this helps
People can keep receiving issue updates long after their part of a payment investigation has ended.
- Remove a named user from the relevant issue's watcher list.
- Reduce unnecessary update noise after follow-up ends.
- Use an explicit completion request as the basis for the change.
Setup
Build it in a few focused steps.
- 1Connect Airwallex and Jira once in the Notis portal.
- 2Create an automation in Automations, New Automation, and provide a name and prompt.
- 3In one instruction, tell Notis to remove the specified account id from the identified Jira issue when follow-up ends.
- 4Choose the webhook trigger and select a run report destination.
- 5Test with one real follow-up completion request.
Questions about this workflow
Will a payment event automatically determine that someone is done?
No. The request needs to explicitly say the person's follow-up has ended and identify the issue and account id.
Can this remove any watcher?
It removes the specified user from the specified issue. Provide a valid account id and issue identifier.
When this happens · Trigger
Do this · Action
Supported Triggers and Actions
Notis builds workflows that link Airwallex to Jira. A trigger fires from one place; an action lands in another.
Airwallex triggers
Jira actions
Recurring trigger
Notis starts this workflow on a schedule, such as daily, weekly, or during business hours.
Add Attachment
Uploads and attaches a file to a jira issue.
Webhook trigger
Notis starts this workflow when an external tool or custom backend sends an HTTP request.
Add Comment
Adds a comment using atlassian document format (adf) for rich text to an existing jira issue.
Add Watcher to Issue
Adds a user to an issue's watcher list by account id.
Assign Issue
Assigns a jira issue to a user, default assignee, or unassigns; supports email/name lookup.
Bulk Create Issues
Creates multiple jira issues (up to 50 per call) with full feature support including markdown, assignee resolution, and priority handling.
Create Issue
Creates a new jira issue (e.g., bug, task, story) in a specified project.
Link Issues
Links two jira issues using a specified link type with optional comment.
Create Project
Creates a new jira project with required lead, template, and type configuration.
Connect any two apps with Notis in the middle.
Airwallex and Jira, or any other combination from 1,000+ integrations.
When this happens · Trigger
Do this · Action
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