Create Jira tickets for Airwallex payment failures
Give every failed payment a place to be investigated, with the context from its Airwallex webhook close at hand.
Trigger
Webhook received
Notis starts this workflow when an external tool or custom backend sends an HTTP request.
Action
Create Issue
Creates a new jira issue (e.g., bug, task, story) in a specified project.
Why this helps
Payment failures can disappear into alerts while the team has to reconstruct what happened and remember to follow up.
- Keep payment failure follow-up in the team's Jira queue.
- Include webhook details such as identifiers, status, amount, and error information when present.
- Reduce manual copying between payment alerts and issue tracking.
Setup
Build it in a few focused steps.
- 1Connect Airwallex and Jira once in the Notis portal.
- 2Create an automation in Automations, New Automation, and give it a name and prompt.
- 3Describe that each payment failure webhook should create a Jira investigation issue using the details provided.
- 4Choose the webhook trigger and select where run reports should go.
- 5Test with one real payment failure example.
Questions about this workflow
Does Airwallex provide a Notis trigger event for payment failures?
No Airwallex trigger event is listed here. This workflow starts with a Notis webhook, and the incoming request must provide the payment failure details.
What if the webhook does not include an error reason?
Notis can include only the information in the request and should mark the reason as unavailable rather than inventing one.
When this happens · Trigger
Do this · Action
Supported Triggers and Actions
Notis builds workflows that link Airwallex to Jira. A trigger fires from one place; an action lands in another.
Airwallex triggers
Jira actions
Recurring trigger
Notis starts this workflow on a schedule, such as daily, weekly, or during business hours.
Add Attachment
Uploads and attaches a file to a jira issue.
Webhook trigger
Notis starts this workflow when an external tool or custom backend sends an HTTP request.
Add Comment
Adds a comment using atlassian document format (adf) for rich text to an existing jira issue.
Add Watcher to Issue
Adds a user to an issue's watcher list by account id.
Assign Issue
Assigns a jira issue to a user, default assignee, or unassigns; supports email/name lookup.
Bulk Create Issues
Creates multiple jira issues (up to 50 per call) with full feature support including markdown, assignee resolution, and priority handling.
Create Issue
Creates a new jira issue (e.g., bug, task, story) in a specified project.
Link Issues
Links two jira issues using a specified link type with optional comment.
Create Project
Creates a new jira project with required lead, template, and type configuration.
Connect any two apps with Notis in the middle.
Airwallex and Jira, or any other combination from 1,000+ integrations.
When this happens · Trigger
Do this · Action
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