Webhooks Trigger Template Messages
Your support tool marks a ticket as critical, a webhook fires, and Notis sends a template message to the on-call engineer on WhatsApp. Notification lands instantly.
Trigger
Webhook received
Notis starts this workflow when an external tool or custom backend sends an HTTP request.
Action
Send template message
Send a template message to a whatsapp number.
Why this helps
Neurodivergent founders manage many tools and miss notifications in each one. Creating a single notification channel (WhatsApp) via webhooks reduces cognitive load and ensures critical alerts reach people who need them.
- Instant notifications from any tool that supports webhooks
- Pre-approved templates ensure compliance
- No manual sending required
- Centralizes all critical alerts in WhatsApp
- Supports any tool with webhook capability
Setup
Build it in a few focused steps.
- 1Connect your Airtable and WhatsApp accounts to Notis.
- 2Create a new automation called 'Webhook Template Alert' and set the trigger to 'Webhook'.
- 3Write your prompt: 'When a webhook is received from an external tool, send a pre-approved template message to the specified recipient on WhatsApp with the critical alert details.'
- 4Notis provides a webhook URL. Configure your external tool (Sentry, PagerDuty, etc.) to POST to this URL when alerts trigger.
- 5Test by sending a test webhook and verifying the template message appears on WhatsApp.
Questions about this workflow
Which external tools support webhooks?
Most modern SaaS tools do: Sentry, PagerDuty, GitHub, GitLab, Stripe, Shopify, etc. Check your tool's integration settings.
Can I route webhooks to different people based on content?
Yes. Your prompt can include logic: 'if priority=critical, alert the on-call lead; if priority=warning, notify the team channel.'
Are template messages pre-approved by WhatsApp?
Yes, template messages are WhatsApp-approved. You create templates in your WhatsApp Business account first, then reference them in your automation.
What's the latency between webhook and message delivery?
Typically under a second. WhatsApp delivery depends on the recipient's connection.
When this happens · Trigger
Do this · Action
Supported Triggers and Actions
Notis builds workflows that link Airtable to Whatsapp. A trigger fires from one place; an action lands in another.
Airtable triggers
Whatsapp actions
Base Metadata Changed
Triggers when an existing Airtable base changes its name or permission level.
Create message template
Create a new message template for the whatsapp business account. templates must be approved by whatsapp before they can be used. templates are required for marketing messages and messages sent outside the 24-hour window.
Base Schema Changed
Triggers when tables, fields, or views change in an Airtable base.
Delete message template
Delete a message template from the whatsapp business account. this permanently removes the template and it cannot be recovered. only delete templates that are no longer needed.
User Profile Changed
Triggers when the connected Airtable user's profile information changes.
Get business profile
Get the business profile information for a whatsapp business phone number. this includes business details like description, address, website, and contact info.
View Created
Triggers when a new view is created in an Airtable base.
Get media
Get information about uploaded media including a temporary download url. the download url is valid for 5 minutes and can be used to retrieve the actual media file. this is useful for downloading media that was sent to your whatsapp number.
View Deleted
Triggers when a previously known Airtable view is deleted.
Get media info
Get metadata about uploaded media without generating a download url. this is useful for checking file size, type, and hash without downloading the file. use get media if you need the actual download url.
View Metadata Changed
Triggers when an Airtable view changes its name or type.
Get message templates
Get all message templates for the whatsapp business account. templates are required for sending messages outside the 24-hour window and for marketing/utility messages.
Get phone number
Get details of a specific phone number associated with a whatsapp business account.
Get phone numbers
Get all phone numbers associated with a whatsapp business account (waba).
Connect any two apps with Notis in the middle.
Not just Airtable and Whatsapp. Any combination from 1,000+ integrations.
When this happens · Trigger
Do this · Action
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