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Stop outdated surveys when an Airtable view is retired

Retiring a view can make a planned feedback request irrelevant. Clear pending requests for the person tied to that initiative.

Trigger

View Deleted

Triggers when a previously known Airtable view is deleted.

Action

Delete Pending Survey Requests

Tool to remove all pending (scheduled but not yet sent) survey requests for a person. Use when you need to cancel all future surveys for a specific email address.

Why this helps

A survey scheduled for a retired workflow can confuse recipients and create avoidable follow-up.

  • Clear pending survey requests tied to a retired view.
  • Reduce irrelevant outreach to a specified person.
  • Make survey cleanup part of retiring an Airtable view.

Setup

Build it in a few focused steps.

  • 1Connect Airtable and Delighted once in the Notis portal.
  • 2Create an automation in Automations, New Automation, or tell Notis to create it from any channel.
  • 3In one instruction, explain which person's pending requests are tied to the retired view and provide their email or where to find it.
  • 4Pick the Airtable View Deleted trigger and choose where run reports go.
  • 5Test with one real view deletion and a person whose pending requests should be canceled.

Questions about this workflow

Does deleting a view identify the person whose surveys should be canceled?

No. The trigger reports that a previously known view was deleted. Specify the person or a reliable way to find them in your instruction.

Will this delete the person's Delighted account?

No. The selected action removes pending survey requests for a person; it does not delete their account.

When this happens · Trigger

Do this · Action

Supported Triggers and Actions

Notis builds workflows that link Airtable to Delighted. A trigger fires from one place; an action lands in another.

Airtable triggers

Delighted actions

Recurring trigger

Notis starts this workflow on a schedule, such as daily, weekly, or during business hours.

TriggerScheduled

Add Person to Autopilot Email

Tool to add a person to Autopilot or update their properties for email-based surveys. Use when you need to enroll a person in scheduled email surveys or update their custom properties.

ActionInstant

Webhook trigger

Notis starts this workflow when an external tool or custom backend sends an HTTP request.

TriggerInstant

Add Person to Autopilot SMS

Tool to add a person to Autopilot or update their properties for SMS-based surveys. Use when you need to schedule automated survey delivery via SMS.

ActionInstant

Base Metadata Changed

Triggers when an existing Airtable base changes its name or permission level.

TriggerPolling

Create or Update Person

Tool to create or update a person and schedule a survey email. Use when you need to add a new person to Delighted, update existing person details, or schedule a survey with custom properties for segmentation.

ActionInstant

Base Schema Changed

Triggers when tables, fields, or views change in an Airtable base.

TriggerPolling

Delete Pending Survey Requests

Tool to remove all pending (scheduled but not yet sent) survey requests for a person. Use when you need to cancel all future surveys for a specific email address.

ActionInstant

User Profile Changed

Triggers when the connected Airtable user's profile information changes.

TriggerPolling

Delete Person

Tool to remove a person and all associated data from Delighted. Use when you need to permanently delete a person's information. Deletion includes surveys, responses, properties, Autopilot membership, survey history, and unsubscribe/bounce status.

ActionInstant

View Created

Triggers when a new view is created in an Airtable base.

TriggerPolling

Get Autopilot Email Configuration

Tool to retrieve the current Autopilot configuration for email distribution. Returns configuration details including whether Autopilot is active, survey frequency, and timestamps.

ActionInstant

View Deleted

Triggers when a previously known Airtable view is deleted.

TriggerPolling

Get Autopilot SMS Configuration

Tool to retrieve the current Autopilot configuration for SMS distribution. Use when you need to check whether Autopilot is enabled, review survey frequency settings, or examine configuration timestamps for SMS surveys.

ActionInstant

View Metadata Changed

Triggers when an Airtable view changes its name or type.

TriggerPolling

List Autopilot SMS Memberships

Tool to retrieve all Autopilot memberships for SMS distribution platform. Use when you need to list people enrolled in Autopilot SMS or filter by specific person details.

ActionInstant

Connect any two apps with Notis in the middle.

Airtable and Delighted, or any other combination from 1,000+ integrations.

When this happens · Trigger

Do this · Action

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