Make delivery problems easier to track
A failed message deserves a clear record, so it does not disappear into a support thread.
Trigger
Webhook received
Notis starts this workflow when an external tool or custom backend sends an HTTP request.
Action
Create Delivery Issue
Tool to create a delivery issue report in ClickSend. Use when you need to report problems with message delivery such as messages not being received or delivery failures.
Why this helps
Delivery problems are frustrating to investigate when the details are scattered across conversations and manual notes.
- Create a structured record of delivery trouble
- Keep failure details together
- Make follow-up easier to resume
Setup
Build it in a few focused steps.
- 1Connect ClickSend once in the Notis portal.
- 2Create an automation from Automations, then New Automation, and give it a name.
- 3Tell Notis: When a delivery issue request arrives, create a ClickSend delivery issue using the supplied problem details and report the outcome.
- 4Pick a Notis webhook as the trigger and choose where run reports should go.
- 5Test with one real or representative issue and confirm it is recorded.
Questions about this workflow
Does this retry a failed message?
No. It creates a delivery issue report; it does not resend the message.
What details should the request include?
Include the delivery problem details available, such as the affected message and what went wrong, according to the action's required inputs.
Can this start from a delivery receipt automatically?
This workflow starts from a Notis webhook. The listed Airtable triggers do not cover ClickSend delivery receipts.
When this happens · Trigger
Do this · Action
Supported Triggers and Actions
Notis builds workflows that link Airtable to ClickSend. A trigger fires from one place; an action lands in another.
Airtable triggers
ClickSend actions
Recurring trigger
Notis starts this workflow on a schedule, such as daily, weekly, or during business hours.
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Connect any two apps with Notis in the middle.
Airtable and ClickSend, or any other combination from 1,000+ integrations.
When this happens · Trigger
Do this · Action
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