Bring Baselinker order history into Airtable customer follow-up
Start from a customer follow-up in Airtable and get their Baselinker order history in one place, ready for a clear next step.
Trigger
Webhook received
Notis starts this workflow when an external tool or custom backend sends an HTTP request.
Action
Get Orders by Email
Tool to search for orders by e-mail address. use when you need to retrieve all orders linked to a specific customer email in baselinker.
Why this helps
Customer context is split between Airtable and Baselinker, so answering a simple follow-up can mean repeated searches and lost time.
- Find orders associated with a customer email without switching apps.
- Give follow-up work useful purchase context.
- Summarize when no matching orders are found.
Setup
Build it in a few focused steps.
- 1Connect Airtable and Baselinker once in the Notis portal.
- 2Create an automation in Automations, New Automation, or tell Notis to create it from any channel.
- 3In one instruction, ask Notis to use the customer email from the Airtable request to find Baselinker orders and summarize relevant results.
- 4Choose the Notis webhook as the trigger and select where run reports should go.
- 5Test with one real customer follow-up and confirm the returned history is useful.
Questions about this workflow
What starts this automation?
A Notis webhook request starts it. Use it when a customer follow-up needs an order-history lookup.
What information does it need?
The request must provide the customer's email address. Notis searches Baselinker orders linked to that email.
Does it change orders?
No. The selected Baselinker action retrieves orders by email so Notis can summarize them.
When this happens · Trigger
Do this · Action
Supported Triggers and Actions
Notis builds workflows that link Airtable to Baselinker. A trigger fires from one place; an action lands in another.
Airtable triggers
Baselinker actions
Recurring trigger
Notis starts this workflow on a schedule, such as daily, weekly, or during business hours.
Get External Storages List
Tool to retrieve a list of available external storages connected to baselinker. use after authenticating to discover connected shops or warehouses.
Webhook trigger
Notis starts this workflow when an external tool or custom backend sends an HTTP request.
Get Inventory Documents
Tool to retrieve a list of inventory documents. use when you need to fetch inventory records with optional filters for id, type, status, date range, warehouse, or pagination.
Base Metadata Changed
Triggers when an existing Airtable base changes its name or permission level.
Get Inventory Document Series
Tool to retrieve available inventory document series. use when you need to assign a numbering series to a new inventory document.
Base Schema Changed
Triggers when tables, fields, or views change in an Airtable base.
Get Inventory Purchase Orders
Tool to retrieve a list of purchase orders from baselinker storage. use when you need to fetch purchase orders with optional filters like date range, supplier or pagination.
User Profile Changed
Triggers when the connected Airtable user's profile information changes.
Get Inventory Purchase Order Series
Tool to retrieve a list of purchase order document series. use when you need to select a numbering series for a new purchase order.
View Created
Triggers when a new view is created in an Airtable base.
Get New Receipts
Tool to retrieve receipts waiting to be issued. use after confirming fiscal printer availability; fetch pending receipts and mark them with setorderreceipt.
View Deleted
Triggers when a previously known Airtable view is deleted.
Get Order Extra Fields
Tool to retrieve extra fields defined for orders. use before fetching orders with include custom extra fields to list available custom order fields.
View Metadata Changed
Triggers when an Airtable view changes its name or type.
Get Orders
Tool to download orders from baselinker order manager. use when you need to fetch orders filtered by date, status, or other criteria.
Connect any two apps with Notis in the middle.
Airtable and Baselinker, or any other combination from 1,000+ integrations.
When this happens · Trigger
Do this · Action
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