Turn recurring support patterns into Linear work
Help repeated customer pain reach the product team as a clear, evidence-based issue.
Trigger
Webhook received
Notis starts this workflow when an external tool or custom backend sends an HTTP request.
Action
Create linear issue
Creates a new issue in a specified linear project and team, requiring a title and description, and allowing for optional properties like assignee, state, priority, cycle, and due date.
Why this helps
Repeated reports can be handled one at a time without anyone connecting them into a product problem worth tracking.
- Surface repeated reports across supplied feedback
- Give product teams representative context to investigate
- Avoid turning every individual report into a separate issue
Setup
Build it in a few focused steps.
- 1Connect Ai ml api and Linear once in Notis.
- 2Create an automation in the portal or from any Notis channel.
- 3Tell Notis to analyze the submitted support items and create one Linear issue only when they support a recurring actionable pattern, including representative evidence.
- 4Choose a webhook trigger and select where run reports should go.
- 5Test with one real batch and review whether the pattern is supported.
Questions about this workflow
How many reports are needed to establish a pattern?
Set a threshold in your instruction or provide one. Notis should not claim recurrence unless the supplied data supports it.
Will it create an issue if there is no pattern?
The instruction can tell Notis to report that no supported recurring pattern was found instead of creating an issue.
Can the issue include examples?
Yes. Ask Notis to include representative, appropriately anonymized examples from the submitted material.
When this happens · Trigger
Do this · Action
Supported Triggers and Actions
Notis builds workflows that link Ai ml api to Linear. A trigger fires from one place; an action lands in another.
Ai ml api triggers
Linear actions
Recurring trigger
Notis starts this workflow on a schedule, such as daily, weekly, or during business hours.
Create linear attachment
Creates a new attachment and associates it with a specific, existing linear issue.
Webhook trigger
Notis starts this workflow when an external tool or custom backend sends an HTTP request.
Create a comment
Creates a new comment on a specified linear issue.
Create linear issue
Creates a new issue in a specified linear project and team, requiring a title and description, and allowing for optional properties like assignee, state, priority, cycle, and due date.
Get create issue default params
Fetches a linear team's default issue estimate and state, useful for pre-filling new issue forms.
Create a label
Creates a new label in linear for a specified team, used to categorize and organize issues.
Delete issue
Archives an existing linear issue by its id, which is linear's standard way of deleting issues; the operation is idempotent.
Get all teams
Retrieves all teams from the linear workspace without requiring any parameters.
Download issue attachments
Downloads a specific attachment from a linear issue; the `file name` must include the correct file extension.
Connect any two apps with Notis in the middle.
Ai ml api and Linear, or any other combination from 1,000+ integrations.
When this happens · Trigger
Do this · Action
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