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Turn a batch of support reports into Jira work

Group a set of incoming reports into distinct issues your team can review together.

Trigger

Webhook received

Notis starts this workflow when an external tool or custom backend sends an HTTP request.

Action

Bulk Create Issues

Creates multiple jira issues (up to 50 per call) with full feature support including markdown, assignee resolution, and priority handling.

Why this helps

Repeated manual triage makes it easy to miss a recurring issue or create several tickets for the same problem.

  • Identify distinct issues across a submitted group of reports.
  • Reduce repeated ticket drafting.
  • Review related work together in Jira.

Setup

Build it in a few focused steps.

  • 1Connect Ai ml api and Jira once in the Notis portal.
  • 2Create an automation in Automations, New Automation, and add a name and prompt.
  • 3In one instruction, ask Notis to analyze the submitted support reports, combine duplicates, and bulk-create issues for distinct actionable problems.
  • 4Pick the webhook trigger and choose where run reports should go.
  • 5Test with one real batch of reports.

Questions about this workflow

How many reports can the action handle?

The bulk create action supports up to 50 Jira issues per call. Ask Notis to group the submitted reports into a manageable set of distinct issues.

Does the workflow decide what is a duplicate?

Yes, the prompt can ask the AI to group reports that describe the same underlying problem before creating issues.

When this happens · Trigger

Do this · Action

Supported Triggers and Actions

Notis builds workflows that link Ai ml api to Jira. A trigger fires from one place; an action lands in another.

Ai ml api triggers

Jira actions

Recurring trigger

Notis starts this workflow on a schedule, such as daily, weekly, or during business hours.

TriggerScheduled

Add Attachment

Uploads and attaches a file to a jira issue.

ActionInstant

Webhook trigger

Notis starts this workflow when an external tool or custom backend sends an HTTP request.

TriggerInstant

Add Comment

Adds a comment using atlassian document format (adf) for rich text to an existing jira issue.

ActionInstant

Add Watcher to Issue

Adds a user to an issue's watcher list by account id.

ActionInstant

Assign Issue

Assigns a jira issue to a user, default assignee, or unassigns; supports email/name lookup.

ActionInstant

Bulk Create Issues

Creates multiple jira issues (up to 50 per call) with full feature support including markdown, assignee resolution, and priority handling.

ActionInstant

Create Issue

Creates a new jira issue (e.g., bug, task, story) in a specified project.

ActionInstant

Link Issues

Links two jira issues using a specified link type with optional comment.

ActionInstant

Create Project

Creates a new jira project with required lead, template, and type configuration.

ActionInstant

Connect any two apps with Notis in the middle.

Ai ml api and Jira, or any other combination from 1,000+ integrations.

When this happens · Trigger

Do this · Action

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