Escalate critical incident updates from Jira
Share time-sensitive issue updates with the right stakeholders when they meet criteria you define.
Trigger
Webhook received
Notis starts this workflow when an external tool or custom backend sends an HTTP request.
Action
Send Notification for Issue
Sends a customized email notification for a jira issue.
Why this helps
Important incident changes can wait unnoticed while people are focused elsewhere.
- Apply explicit urgency criteria to incident updates.
- Send targeted notifications tied to the Jira issue.
- Reduce unnecessary notifications from routine changes.
Setup
Build it in a few focused steps.
- 1Connect Ai ml api and Jira once in the Notis portal.
- 2Create an automation in Automations, New Automation, and provide a name and prompt.
- 3In one instruction, ask Notis to evaluate the submitted update against your urgency criteria and send a Jira notification for the identified issue only when those criteria are met.
- 4Pick the webhook trigger and choose where run reports should go.
- 5Test with one urgent and one routine example.
Questions about this workflow
Where do the urgency criteria come from?
State the criteria in the automation prompt or provide them with each request.
Does it notify on every webhook?
No. The instruction can ask Notis to notify only when the supplied details meet your criteria.
When this happens · Trigger
Do this · Action
Supported Triggers and Actions
Notis builds workflows that link Ai ml api to Jira. A trigger fires from one place; an action lands in another.
Ai ml api triggers
Jira actions
Recurring trigger
Notis starts this workflow on a schedule, such as daily, weekly, or during business hours.
Add Attachment
Uploads and attaches a file to a jira issue.
Webhook trigger
Notis starts this workflow when an external tool or custom backend sends an HTTP request.
Add Comment
Adds a comment using atlassian document format (adf) for rich text to an existing jira issue.
Add Watcher to Issue
Adds a user to an issue's watcher list by account id.
Assign Issue
Assigns a jira issue to a user, default assignee, or unassigns; supports email/name lookup.
Bulk Create Issues
Creates multiple jira issues (up to 50 per call) with full feature support including markdown, assignee resolution, and priority handling.
Create Issue
Creates a new jira issue (e.g., bug, task, story) in a specified project.
Link Issues
Links two jira issues using a specified link type with optional comment.
Create Project
Creates a new jira project with required lead, template, and type configuration.
Connect any two apps with Notis in the middle.
Ai ml api and Jira, or any other combination from 1,000+ integrations.
When this happens · Trigger
Do this · Action
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