Share relevant CMS resources in a WhatsApp menu
Give someone a short, organized set of relevant resources instead of searching the CMS and sending links one by one.
Trigger
Webhook received
Notis starts this workflow when an external tool or custom backend sends an HTTP request.
Action
Send interactive list
Send an interactive list message to a whatsapp number. list messages allow users to select from up to 10 options in a structured format. great for menus, catalogs, or choices. note: the message will be delivered to the recipient only if they have texted first.
Why this helps
Finding the right published resource for a customer or teammate takes time when the CMS has grown.
- Turn a CMS search into a structured WhatsApp list.
- Keep resource sharing focused on the request.
- Present up to ten options in an interactive list.
Setup
Build it in a few focused steps.
- 1Connect Agility CMS and WhatsApp once in the Notis portal.
- 2Create an automation in Automations, New Automation, and name it.
- 3Tell Notis to find relevant published resources from the request and present them in a WhatsApp list when the webhook arrives.
- 4Pick the webhook trigger and choose where run reports should go.
- 5Test with one real request and confirm the recipient has texted first.
Questions about this workflow
How many choices can the list contain?
WhatsApp interactive list messages support up to ten options.
Can the recipient open unpublished resources?
The workflow should share only content that is appropriate and accessible to the recipient. State that requirement in your instruction.
Does the recipient need to have contacted us first?
Yes. WhatsApp delivers list messages only if the recipient has texted first.
When this happens · Trigger
Do this · Action
Supported Triggers and Actions
Notis builds workflows that link Agility cms to Whatsapp. A trigger fires from one place; an action lands in another.
Agility cms triggers
Whatsapp actions
Recurring trigger
Notis starts this workflow on a schedule, such as daily, weekly, or during business hours.
Create message template
Create a new message template for the whatsapp business account. templates must be approved by whatsapp before they can be used. templates are required for marketing messages and messages sent outside the 24-hour window.
Webhook trigger
Notis starts this workflow when an external tool or custom backend sends an HTTP request.
Delete message template
Delete a message template from the whatsapp business account. this permanently removes the template and it cannot be recovered. only delete templates that are no longer needed.
Get business profile
Get the business profile information for a whatsapp business phone number. this includes business details like description, address, website, and contact info.
Get media
Get information about uploaded media including a temporary download url. the download url is valid for 5 minutes and can be used to retrieve the actual media file. this is useful for downloading media that was sent to your whatsapp number.
Get media info
Get metadata about uploaded media without generating a download url. this is useful for checking file size, type, and hash without downloading the file. use get media if you need the actual download url.
Get message templates
Get all message templates for the whatsapp business account. templates are required for sending messages outside the 24-hour window and for marketing/utility messages.
Get phone number
Get details of a specific phone number associated with a whatsapp business account.
Get phone numbers
Get all phone numbers associated with a whatsapp business account (waba).
Connect any two apps with Notis in the middle.
Agility cms and Whatsapp, or any other combination from 1,000+ integrations.
When this happens · Trigger
Do this · Action
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