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Notis

Process approved refund requests from an Agility handoff

When an approved refund request arrives with a Stripe charge or payment intent reference, Notis can create the refund and report what happened.

Trigger

Webhook received

Notis starts this workflow when an external tool or custom backend sends an HTTP request.

Action

Create Refund

Creates a full or partial refund in stripe, targeting either a specific charge id or a payment intent id.

Why this helps

Approved refund requests can get buried in content or support handoffs, delaying resolution and adding manual Stripe lookups.

  • Move an approved request into Stripe without rekeying it.
  • Use the charge or payment intent reference supplied with the request.
  • Keep a report of the refund action for follow-up.

Setup

Build it in a few focused steps.

  • 1Connect Agility CMS and Stripe once in the Notis portal.
  • 2Create an automation in Automations, New Automation, and name it for approved refund processing.
  • 3Tell Notis to create a Stripe refund only when the incoming request is explicitly approved and includes a valid charge or payment intent reference, then report the outcome.
  • 4Choose the webhook trigger and report channel.
  • 5Test with one real, authorized refund example and verify the result in Stripe.

Questions about this workflow

Can the workflow refund a payment without a reference?

No. Stripe's refund action requires either a charge ID or a payment intent ID. The workflow should report missing references for manual follow-up.

Should the request include an approval?

Yes. The prompt should require explicit approval in the request before creating a refund, since the Stripe action changes payment state.

When this happens · Trigger

Do this · Action

Supported Triggers and Actions

Notis builds workflows that link Agility cms to Stripe. A trigger fires from one place; an action lands in another.

Agility cms triggers

Stripe actions

Recurring trigger

Notis starts this workflow on a schedule, such as daily, weekly, or during business hours.

TriggerScheduled

Cancel subscription

Cancels a customer's active stripe subscription at the end of the current billing period, with options to invoice immediately for metered usage and prorate charges for unused time.

ActionInstant

Webhook trigger

Notis starts this workflow when an external tool or custom backend sends an HTTP request.

TriggerInstant

Confirm payment intent

Confirms a stripe paymentintent to finalize a payment; a `return url` is necessary if the payment method requires customer redirection.

ActionInstant

Create Customer

Creates a new customer in stripe, required for creating charges or subscriptions; an email is highly recommended for customer communications.

ActionInstant

Create an invoice

Creates a new draft stripe invoice for a customer; use to revise an existing invoice, bill for a specific subscription (which must belong to the customer), or apply detailed customizations.

ActionInstant

Create payment intent

Creates a stripe paymentintent to initiate and process a customer's payment; using `application fee amount` for a connected account requires the `stripe-account` header.

ActionInstant

Create a price

Creates a new stripe price for a product, defining its charges (one-time or recurring) and billing scheme; requires either an existing `product` id or `product data`.

ActionInstant

Create product

Creates a new product in stripe, encoding the request as `application/x-www-form-urlencoded` by flattening nested structures.

ActionInstant

Create Refund

Creates a full or partial refund in stripe, targeting either a specific charge id or a payment intent id.

ActionInstant

Connect any two apps with Notis in the middle.

Agility cms and Stripe, or any other combination from 1,000+ integrations.

When this happens · Trigger

Do this · Action

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