Connect Jira work tied to the same account
Make related customer work easier to follow by linking the Jira issues called out in an account handoff.
Trigger
Webhook received
Notis starts this workflow when an external tool or custom backend sends an HTTP request.
Action
Link Issues
Links two jira issues using a specified link type with optional comment.
Why this helps
Several Jira issues can relate to one customer, but without links teammates may miss dependencies or duplicate investigation.
- Make related issue relationships visible in Jira.
- Include an optional comment explaining why the work is connected.
- Help teammates navigate customer work without searching each issue separately.
Setup
Build it in a few focused steps.
- 1Connect Agile CRM and Jira once in the Notis portal.
- 2Create an automation named Related account issue links and describe when two issues should be connected.
- 3Choose a webhook trigger and send both Jira issue references plus the relationship context.
- 4Choose where run reports should go, then test with one real pair of related issues.
Questions about this workflow
Can the workflow choose a link type?
The Jira action uses a specified link type. Provide the intended relationship in the request or instruction and ensure it is configured in Jira.
Does it discover related issues in Agile CRM?
No. The webhook must supply the Jira issue references to link.
When this happens · Trigger
Do this · Action
Supported Triggers and Actions
Notis builds workflows that link Agile CRM to Jira. A trigger fires from one place; an action lands in another.
Agile CRM triggers
Jira actions
Recurring trigger
Notis starts this workflow on a schedule, such as daily, weekly, or during business hours.
Add Attachment
Uploads and attaches a file to a jira issue.
Webhook trigger
Notis starts this workflow when an external tool or custom backend sends an HTTP request.
Add Comment
Adds a comment using atlassian document format (adf) for rich text to an existing jira issue.
Add Watcher to Issue
Adds a user to an issue's watcher list by account id.
Assign Issue
Assigns a jira issue to a user, default assignee, or unassigns; supports email/name lookup.
Bulk Create Issues
Creates multiple jira issues (up to 50 per call) with full feature support including markdown, assignee resolution, and priority handling.
Create Issue
Creates a new jira issue (e.g., bug, task, story) in a specified project.
Link Issues
Links two jira issues using a specified link type with optional comment.
Create Project
Creates a new jira project with required lead, template, and type configuration.
Connect any two apps with Notis in the middle.
Agile CRM and Jira, or any other combination from 1,000+ integrations.
When this happens · Trigger
Do this · Action
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