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Keep support related GitHub issues labeled

Give customer support follow-ups a recurring triage pass using issue and label details available from Agile CRM.

Trigger

Recurring schedule

Notis starts this workflow on a schedule, such as daily, weekly, or during business hours.

Action

Add labels to an issue

Adds labels (provided in the request body) to a repository issue; labels that do not already exist are created.

Why this helps

Support-related issues can lose visibility when handoffs are not labeled consistently in GitHub.

  • Run a recurring pass over available support handoff details.
  • Add the requested labels to existing GitHub issues.
  • Make customer support follow-ups easier to spot in GitHub.

Setup

Build it in a few focused steps.

  • 1Connect Agile CRM and GitHub once in the Notis portal.
  • 2Create an automation in the portal or tell Notis in plain language.
  • 3Ask Notis in one instruction to find available support handoff details and add their supplied labels to the corresponding existing GitHub issues.
  • 4Choose the notis_cron trigger and where run reports should go.
  • 5Test with one real handoff that includes an existing issue and labels.

Questions about this workflow

Can this make a new issue?

No. The available action adds labels to an existing issue. The handoff details need to identify that issue.

What happens when a label is new?

GitHub creates labels that do not already exist when they are provided in the request body.

When this happens · Trigger

Do this · Action

Supported Triggers and Actions

Notis builds workflows that link Agile CRM to GitHub. A trigger fires from one place; an action lands in another.

Agile CRM triggers

GitHub actions

Recurring trigger

Notis starts this workflow on a schedule, such as daily, weekly, or during business hours.

TriggerScheduled

Accept a repository invitation

Accepts a pending repository invitation that has been issued to the authenticated user.

ActionInstant

Webhook trigger

Notis starts this workflow when an external tool or custom backend sends an HTTP request.

TriggerInstant

List repositories starred by the authenticated user

Deprecated: lists repositories starred by the authenticated user, including star creation timestamps; use 'list repositories starred by the authenticated user' instead.

ActionInstant

List stargazers

Deprecated: lists users who have starred a repository; use `list stargazers` instead.

ActionInstant

Star a repository for the authenticated user

Deprecated: stars a repository for the authenticated user; use `star a repository for the authenticated user` instead.

ActionInstant

Add email for auth user

Adds one or more email addresses (which will be initially unverified) to the authenticated user's github account; use this to associate new emails, noting an email verified for another account will error, while an existing email for the current user is accepted.

ActionInstant

Add app access restrictions

Replaces github app access restrictions for an existing protected branch; requires a json array of app slugs in the request body, where apps must be installed and have 'contents' write permissions.

ActionInstant

Add a repository collaborator

Adds a github user as a repository collaborator, or updates their permission if already a collaborator; `permission` applies to organization-owned repositories (personal ones default to 'push' and ignore this field), and an invitation may be created or permissions updated directly.

ActionInstant

Add a repository to an app installation

Adds a repository to a github app installation, granting the app access; requires authenticated user to have admin rights for the repository and access to the installation.

ActionInstant

Connect any two apps with Notis in the middle.

Agile CRM and GitHub, or any other combination from 1,000+ integrations.

When this happens · Trigger

Do this · Action

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