Handle refund requests from your inbox with Stripe
Stop searching for payment records while a customer waits. Ask Notis to assess each refund email and process only a clearly matched refund.
Trigger
New Email Received
Trigger for new emails in an AgentMail inbox
Action
Create Refund
Creates a full or partial refund in stripe, targeting either a specific charge id or a payment intent id.
Why this helps
Refund requests get buried while you switch between email and Stripe to verify what was charged.
- Review each new refund request promptly.
- Process a refund only when the email identifies a matching charge or payment intent and requested amount.
- Surface missing or ambiguous payment details for human review.
Setup
Build it in a few focused steps.
- 1Connect Agent Mail and Stripe once in the Notis portal.
- 2Create an automation in the portal or tell Notis in plain language.
- 3In one instruction, ask Notis to assess new refund emails and create a Stripe refund only when the payment and amount are clear; flag anything uncertain.
- 4Pick Agent Mail's New Email Received trigger and choose where run reports go.
- 5Test with one real example, including an ambiguous request.
Questions about this workflow
Will it issue a refund for every email mentioning a refund?
No. The instruction should require a clearly identified charge or payment intent and refund amount, and send uncertain requests for review.
What details should the email include?
A Stripe charge ID or payment intent ID and the requested amount make the intended refund easier to identify.
When this happens · Trigger
Do this · Action
Supported Triggers and Actions
Notis builds workflows that link Agent mail to Stripe. A trigger fires from one place; an action lands in another.
Agent mail triggers
Stripe actions
Recurring trigger
Notis starts this workflow on a schedule, such as daily, weekly, or during business hours.
Cancel subscription
Cancels a customer's active stripe subscription at the end of the current billing period, with options to invoice immediately for metered usage and prorate charges for unused time.
Webhook trigger
Notis starts this workflow when an external tool or custom backend sends an HTTP request.
Confirm payment intent
Confirms a stripe paymentintent to finalize a payment; a `return url` is necessary if the payment method requires customer redirection.
New Email Received
Trigger for new emails in an AgentMail inbox
Create Customer
Creates a new customer in stripe, required for creating charges or subscriptions; an email is highly recommended for customer communications.
Create an invoice
Creates a new draft stripe invoice for a customer; use to revise an existing invoice, bill for a specific subscription (which must belong to the customer), or apply detailed customizations.
Create payment intent
Creates a stripe paymentintent to initiate and process a customer's payment; using `application fee amount` for a connected account requires the `stripe-account` header.
Create a price
Creates a new stripe price for a product, defining its charges (one-time or recurring) and billing scheme; requires either an existing `product` id or `product data`.
Create product
Creates a new product in stripe, encoding the request as `application/x-www-form-urlencoded` by flattening nested structures.
Create Refund
Creates a full or partial refund in stripe, targeting either a specific charge id or a payment intent id.
Connect any two apps with Notis in the middle.
Agent mail and Stripe, or any other combination from 1,000+ integrations.
When this happens · Trigger
Do this · Action
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