Keep external updates with existing Jira work
When a connected service sends an update about tracked work, add the supplied context to the matching Jira issue.
Trigger
Webhook received
Notis starts this workflow when an external tool or custom backend sends an HTTP request.
Action
Add Comment
Adds a comment using atlassian document format (adf) for rich text to an existing jira issue.
Why this helps
Useful updates from external systems can remain disconnected from the Jira work they affect.
- Keep external updates beside related work.
- Reduce manual context copying.
- Make issue history more complete.
Setup
Build it in a few focused steps.
- 1Connect Jira once in the Notis portal.
- 2Create an automation and describe which incoming updates belong on existing issues.
- 3Ask Notis to identify the Jira issue from the webhook data and add a concise comment with the supplied update.
- 4Pick a webhook trigger and select where reports should go.
- 5Test with one real update payload and a known issue.
Questions about this workflow
What should the webhook request include?
Include enough information to identify the Jira issue and the update to record.
What happens when an issue match is unclear?
Instruct Notis to report the payload for review rather than comment on a guessed issue.
When this happens · Trigger
Do this · Action
Supported Triggers and Actions
Notis builds workflows that link Agent mail to Jira. A trigger fires from one place; an action lands in another.
Agent mail triggers
Jira actions
Recurring trigger
Notis starts this workflow on a schedule, such as daily, weekly, or during business hours.
Add Attachment
Uploads and attaches a file to a jira issue.
Webhook trigger
Notis starts this workflow when an external tool or custom backend sends an HTTP request.
Add Comment
Adds a comment using atlassian document format (adf) for rich text to an existing jira issue.
New Email Received
Trigger for new emails in an AgentMail inbox
Add Watcher to Issue
Adds a user to an issue's watcher list by account id.
Assign Issue
Assigns a jira issue to a user, default assignee, or unassigns; supports email/name lookup.
Bulk Create Issues
Creates multiple jira issues (up to 50 per call) with full feature support including markdown, assignee resolution, and priority handling.
Create Issue
Creates a new jira issue (e.g., bug, task, story) in a specified project.
Link Issues
Links two jira issues using a specified link type with optional comment.
Create Project
Creates a new jira project with required lead, template, and type configuration.
Connect any two apps with Notis in the middle.
Agent mail and Jira, or any other combination from 1,000+ integrations.
When this happens · Trigger
Do this · Action
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