Move Jira work forward from external decisions
A status decision from an external service can move work forward. Use Notis to apply the transition to the matching Jira issue.
Trigger
Webhook received
Notis starts this workflow when an external tool or custom backend sends an HTTP request.
Action
Transition Issue
Transitions a jira issue to a different workflow state, with support for transition name lookup and user assignment by email.
Why this helps
Jira workflow states can lag behind approvals or decisions recorded in other systems.
- Reflect external decisions in Jira promptly.
- Reduce manual state changes.
- Keep workflow status useful to the team.
Setup
Build it in a few focused steps.
- 1Connect Jira once in the Notis portal.
- 2Create an automation and describe which webhook decisions correspond to a Jira transition.
- 3Ask Notis to transition only the clearly identified issue when the payload explicitly confirms the defined decision.
- 4Pick a webhook trigger and choose a destination for run reports.
- 5Test with one real example and a known issue.
Questions about this workflow
What if the desired transition is unavailable?
Jira transitions depend on the issue's workflow state. Ask Notis to report when the requested transition is not available.
Can the workflow act on vague decision payloads?
Provide a clear decision signal in the request and instruct Notis to skip ambiguous cases.
When this happens · Trigger
Do this · Action
Supported Triggers and Actions
Notis builds workflows that link Agent mail to Jira. A trigger fires from one place; an action lands in another.
Agent mail triggers
Jira actions
Recurring trigger
Notis starts this workflow on a schedule, such as daily, weekly, or during business hours.
Add Attachment
Uploads and attaches a file to a jira issue.
Webhook trigger
Notis starts this workflow when an external tool or custom backend sends an HTTP request.
Add Comment
Adds a comment using atlassian document format (adf) for rich text to an existing jira issue.
New Email Received
Trigger for new emails in an AgentMail inbox
Add Watcher to Issue
Adds a user to an issue's watcher list by account id.
Assign Issue
Assigns a jira issue to a user, default assignee, or unassigns; supports email/name lookup.
Bulk Create Issues
Creates multiple jira issues (up to 50 per call) with full feature support including markdown, assignee resolution, and priority handling.
Create Issue
Creates a new jira issue (e.g., bug, task, story) in a specified project.
Link Issues
Links two jira issues using a specified link type with optional comment.
Create Project
Creates a new jira project with required lead, template, and type configuration.
Connect any two apps with Notis in the middle.
Agent mail and Jira, or any other combination from 1,000+ integrations.
When this happens · Trigger
Do this · Action
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