Prompt follow-up on stale Jira work
Make quiet tickets easier to spot. Notis can search Jira on a schedule and comment on issues that match your follow-up criteria.
Trigger
Recurring schedule
Notis starts this workflow on a schedule, such as daily, weekly, or during business hours.
Action
Add Comment
Adds a comment using atlassian document format (adf) for rich text to an existing jira issue.
Why this helps
Unanswered work can sit in Jira until someone remembers to check the backlog.
- Create a consistent follow-up habit.
- Make idle work visible to its owner.
- Reduce manual backlog scanning.
Setup
Build it in a few focused steps.
- 1Connect Jira once in the Notis portal.
- 2Create an automation and describe how to identify stale issues, including the time period or criteria.
- 3Ask Notis to search for matching issues and add a concise follow-up comment to each relevant ticket.
- 4Pick a recurring schedule and choose where run reports should go.
- 5Test with one real example issue that meets the criteria.
Questions about this workflow
How does Notis know an issue is stale?
Provide the time period or other criteria in your instruction. Jira fields or history not returned for the search must be supplied or treated as unavailable.
Can it comment on every matching issue?
You can specify limits or additional criteria in the instruction. Start by testing against known issues.
When this happens · Trigger
Do this · Action
Supported Triggers and Actions
Notis builds workflows that link Agent mail to Jira. A trigger fires from one place; an action lands in another.
Agent mail triggers
Jira actions
Recurring trigger
Notis starts this workflow on a schedule, such as daily, weekly, or during business hours.
Add Attachment
Uploads and attaches a file to a jira issue.
Webhook trigger
Notis starts this workflow when an external tool or custom backend sends an HTTP request.
Add Comment
Adds a comment using atlassian document format (adf) for rich text to an existing jira issue.
New Email Received
Trigger for new emails in an AgentMail inbox
Add Watcher to Issue
Adds a user to an issue's watcher list by account id.
Assign Issue
Assigns a jira issue to a user, default assignee, or unassigns; supports email/name lookup.
Bulk Create Issues
Creates multiple jira issues (up to 50 per call) with full feature support including markdown, assignee resolution, and priority handling.
Create Issue
Creates a new jira issue (e.g., bug, task, story) in a specified project.
Link Issues
Links two jira issues using a specified link type with optional comment.
Create Project
Creates a new jira project with required lead, template, and type configuration.
Connect any two apps with Notis in the middle.
Agent mail and Jira, or any other combination from 1,000+ integrations.
When this happens · Trigger
Do this · Action
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