Handle Jira notification opt-out requests
When someone asks to stop receiving updates on an issue, have Notis remove their watcher entry from the matching Jira ticket.
Trigger
New Email Received
Trigger for new emails in an AgentMail inbox
Action
Remove Watcher from Issue
Removes a user from an issue's watcher list by account id.
Why this helps
Notification preference requests can be lost, leaving people with unwanted issue updates.
- Handle explicit notification requests promptly.
- Keep issue watchers relevant.
- Reduce manual Jira housekeeping.
Setup
Build it in a few focused steps.
- 1Connect Agent Mail and Jira once in the Notis portal.
- 2Create an automation and describe the opt-out request it should recognize.
- 3Ask Notis to remove the clearly identified Jira user from the clearly referenced issue's watchers when a new email explicitly asks to stop updates.
- 4Pick New Email Received as the trigger and choose a report destination.
- 5Test with one real request and a known issue.
Questions about this workflow
Can this remove anyone mentioned in an email?
Instruct Notis to act only when the person explicitly asks to stop receiving updates.
What if the email does not identify the Jira account?
Tell Notis to report the request for review if it cannot confidently resolve the account or issue.
When this happens · Trigger
Do this · Action
Supported Triggers and Actions
Notis builds workflows that link Agent mail to Jira. A trigger fires from one place; an action lands in another.
Agent mail triggers
Jira actions
Recurring trigger
Notis starts this workflow on a schedule, such as daily, weekly, or during business hours.
Add Attachment
Uploads and attaches a file to a jira issue.
Webhook trigger
Notis starts this workflow when an external tool or custom backend sends an HTTP request.
Add Comment
Adds a comment using atlassian document format (adf) for rich text to an existing jira issue.
New Email Received
Trigger for new emails in an AgentMail inbox
Add Watcher to Issue
Adds a user to an issue's watcher list by account id.
Assign Issue
Assigns a jira issue to a user, default assignee, or unassigns; supports email/name lookup.
Bulk Create Issues
Creates multiple jira issues (up to 50 per call) with full feature support including markdown, assignee resolution, and priority handling.
Create Issue
Creates a new jira issue (e.g., bug, task, story) in a specified project.
Link Issues
Links two jira issues using a specified link type with optional comment.
Create Project
Creates a new jira project with required lead, template, and type configuration.
Connect any two apps with Notis in the middle.
Agent mail and Jira, or any other combination from 1,000+ integrations.
When this happens · Trigger
Do this · Action
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